Hi there everyone, thanks for reading.
I have a Samsung NP350E7C laptop running Windows 8 (legitimate copy). A few weeks ago I felt it was running slow after 18 months of use and used the built in repair tool to do a system refresh. This worked fine but as soon as I tried to update Windows the computer started to go into an infinite automatic repair loop on startup. It got as far as flashing up the repair tools for a split second before the computer restarted so I couldn't actually use the recovery tools at all. I took it to a repair shop who managed to reformat the computer and put a clean copy of Windows on but again as soon as I tried to update the exact same problem occurred.
I'm now trying to reformat the computer myself. I have (again legitimate) copies of Windows XP professional and a compatible upgrade disk to Windows 7 that I am trying to use as I don't have the software for Windows 8. I've been into the BIOS and set the CD drive to be the boot priority having disabled secure startup and selected legacy OS but I just get a black screen when I boot up.
Is the HD done in or is this purely a fault with the update process? I don't want to pay another £60 to just be told actually the HD is knackered and he should have just told me that in the first place. Also, any thoughts as to why I can't boot from the CD?
I have a Samsung NP350E7C laptop running Windows 8 (legitimate copy). A few weeks ago I felt it was running slow after 18 months of use and used the built in repair tool to do a system refresh. This worked fine but as soon as I tried to update Windows the computer started to go into an infinite automatic repair loop on startup. It got as far as flashing up the repair tools for a split second before the computer restarted so I couldn't actually use the recovery tools at all. I took it to a repair shop who managed to reformat the computer and put a clean copy of Windows on but again as soon as I tried to update the exact same problem occurred.
I'm now trying to reformat the computer myself. I have (again legitimate) copies of Windows XP professional and a compatible upgrade disk to Windows 7 that I am trying to use as I don't have the software for Windows 8. I've been into the BIOS and set the CD drive to be the boot priority having disabled secure startup and selected legacy OS but I just get a black screen when I boot up.
Is the HD done in or is this purely a fault with the update process? I don't want to pay another £60 to just be told actually the HD is knackered and he should have just told me that in the first place. Also, any thoughts as to why I can't boot from the CD?
Facebook
Twitter
Instagram