AMD Radeon R9 200 Series keeps crashing my pc when playing high demanding games

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H

Hoaxable

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Mar 26, 2015
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4,510
Hey,

I keep experiencing crashes when I play high demanding games like Dying Light, BF4 and so on.
I read some threads on this website about but can't find any solution for this problem.

These are my computer specs:
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150202-1526)
Language: Dutch (Regional Setting: Dutch)
System Manufacturer: MSI
System Model: MS-7846
BIOS: BIOS Date: 05/21/14 15:04:11 Ver: 04.06.05
Processor: Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz (4 CPUs), ~3.2GHz
Memory: 8192MB RAM
Available OS Memory: 8126MB RAM
Page File: 3045MB used, 13205MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

I hope you guys can help me out
 
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sgtmasterD

sgtmasterD

Honorable
Aug 3, 2014
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okay lets do it in ducht to make it easy for you

probeer de drivers te reinstaleren

dan probeer de chipset drivers te downloade

run ook een banchmark van de cpu and gpu als je daar mee klaar bent update me met te tempraturen

ook staat er niet in de spec wat je gpu and psu is

als je niet weet hoe je bij je chipset driver moet komen ga naar je moederboard website zoek op je moederboard ga naar suport of dowload zoek op chipset en downloade de nieuwste
downloade ook malware byte
 
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H

Hoaxable

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Mar 26, 2015
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Ik heb mijn drivers al gereinstaleerd. Een benchmark zal ik runnen, maar ik heb geen flauw idee hoe ik aan die chipset driver kom. Ik zoek mijn moederboard op maar vind nergens hoe ik dit kan downloaden
 
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H

Hoaxable

Reputable
Mar 26, 2015
7
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4,510
graphic card:
Card name: AMD Radeon R9 200 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6811)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6811&SUBSYS_23371787&REV_00
Display Memory: 4095 MB
Dedicated Memory: 2027 MB
Shared Memory: 2068 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)
Monitor Name: Algemeen PnP-beeldscherm
Monitor Model: 24M35
Monitor Id: GSM5A50
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1333 (English)
Driver Version: 14.501.1003.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 11/21/2014 03:44:20, 1348928 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-2B51-11CF-0271-3D03BEC2C535}
Vendor ID: 0x1002
Device ID: 0x6811
SubSys ID: 0x23371787
Revision ID: 0x0000
Driver Strong Name: oem18.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_R575:14.501.1003.0:pci\ven_1002&dev_6811&rev_00
Rank Of Driver: 00E62000
 
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H

holyrage

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Nov 2, 2011
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19,660
can u use GPUZ and tell me that exact model of the card?

a 4GB card im going to bet it is a R9 290/R9 290X on a 500W psu i dont know what make and model is this but u would need a tire one PSU

to run that card on 550W i wouldint use anything less than 650w for it lift the side panel and tell me how many Amps the 12V rail is rated for
 
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Frankenstein002

Frankenstein002

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Apr 27, 2014
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10,760
So according to d pic u posted, when i saw d specs in that pic...
Its the "amd radeon r9 270x"...
I hv the same gpu from sapphire (tri-x model), and i run those games perfectly on ma machine.
So dont worry bout ur psu.. 500watts are more than enough to run ur whole pc...
Jst open the side panel of ur pc and make sure that the 2 power cables coming from the psu are attached to ur graphics board...
If not then for once jst remove the gpu out and put it back in the same pci-e slot on the mobo, re-attach the graphics power cables and try playing again...
If u, urself cant do what i m telling u to do, jst tel some1 who can do it, instead doing it wrong and blow up d pc...
From what u hv told the power delivery to the gpu is d only problem i can think of right now.
Gud luck.
Dnt 4get 2 select d bst answer...
 
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R

Rafael Luik

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Sep 18, 2014
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4,660

That's not enough info. What brand and model of PSU?


Untill now the evidence points to a faulty GPU. Take it to warranty or RMA if you can.
 
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H

Hoaxable

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Mar 26, 2015
7
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4,510
I'll check it whenever I'm able to, I'll brief you guys shortly whenever I get home to check inside my computer if everything is attached.

Cheers guys, you guys helped me a lot
 
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