Hello Tom's Hardware!
First of all, I want to apologize for my bad english.
Yesterday I ran into a bit of a problem. It all began as I was watching some videos on youtube. All of a sudden my screen froze and then blue screen of death appeared with the error: IRQL_NOT_LESS_OR_EQUAL
My computer then proceeded to boot up completely normal, untill i logged in and a new BSoD appeared. This time it was: SYSTEM_SERVICE_EXCEPTION
At this point i realized something was very wrong. Once again my computer booted up and this time i was able to stay on a bit longer. I manged to start a virus scan but just as it was running another BSoD appeared: KMODE_EXCEPTION_NOT_HANDLED
Things were getting a bit frustrating as I kept getting different (sometimes the same) blue screen of death like:
NTFS_FILE_SYSTEM
MEMORY_MANAGEMENT
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Even in safemode I were getting blue screen of death, however it was not so likely. I got BSoD while running antimalwarebytes in safemode with internet. I wasn't able to run AVG nor AntiMalwareBytes in normal safe mode.
I tried to run an SFC /Scannow, but it stopped at ~70% saying "windows resource protection could not start the repair service"
I tried to run Chkdsk /r /f /x but without luck. I was getting an error here aswell and then it asked if I wanted to run the chkdsk on next boot up to which i said yes, but it never happend.
I decided that I had enough and chose to start a system restore. So I did and everything was running fine untill the very end when it said "succeded", I got another blue screen of death. This time it happend so fast so I didn't get to see which error it was but I assume it was 0x0000021a because everytime i try to boot my computer I get this error.. I can't even get to the login screen.
When I boot up my computer I get this error and then it restarts and trys to repair itself which it can't for some reason. From here I have two options: to shut down my computer or continue to advanced options.
Basically nothing works at all now. Safemode dosen't work, repair dosent work, system restore dosent work. Every time I try to use system restore I get to the point where it says succeeded and then I get an error saying it wasn't completed and nothing has changed. I get the error: 0x80070005 and a explanation saying its probably a virus program blocking the proces.
The only thing I can get to work is command prompt.
Even though I really don't wont to factory reset my computer because I got a lot of school work and other documents on it, i tried that to, but it's telling me that I need "drivepartition requirments" or something like that.
I really hope you can help me! - Also without having to delete all of my files. My exam is right around the corner and I would be very bad standing if I were to lose all of my documents
TLDR
I was getting lots of BSoD, so I tried to run a system restore which failed and now my computer wont boot up as i'm getting BSoD: 0x0000021a
My question is: How do I fix this without losing all my documents?
First of all, I want to apologize for my bad english.
Yesterday I ran into a bit of a problem. It all began as I was watching some videos on youtube. All of a sudden my screen froze and then blue screen of death appeared with the error: IRQL_NOT_LESS_OR_EQUAL
My computer then proceeded to boot up completely normal, untill i logged in and a new BSoD appeared. This time it was: SYSTEM_SERVICE_EXCEPTION
At this point i realized something was very wrong. Once again my computer booted up and this time i was able to stay on a bit longer. I manged to start a virus scan but just as it was running another BSoD appeared: KMODE_EXCEPTION_NOT_HANDLED
Things were getting a bit frustrating as I kept getting different (sometimes the same) blue screen of death like:
NTFS_FILE_SYSTEM
MEMORY_MANAGEMENT
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Even in safemode I were getting blue screen of death, however it was not so likely. I got BSoD while running antimalwarebytes in safemode with internet. I wasn't able to run AVG nor AntiMalwareBytes in normal safe mode.
I tried to run an SFC /Scannow, but it stopped at ~70% saying "windows resource protection could not start the repair service"
I tried to run Chkdsk /r /f /x but without luck. I was getting an error here aswell and then it asked if I wanted to run the chkdsk on next boot up to which i said yes, but it never happend.
I decided that I had enough and chose to start a system restore. So I did and everything was running fine untill the very end when it said "succeded", I got another blue screen of death. This time it happend so fast so I didn't get to see which error it was but I assume it was 0x0000021a because everytime i try to boot my computer I get this error.. I can't even get to the login screen.
When I boot up my computer I get this error and then it restarts and trys to repair itself which it can't for some reason. From here I have two options: to shut down my computer or continue to advanced options.
Basically nothing works at all now. Safemode dosen't work, repair dosent work, system restore dosent work. Every time I try to use system restore I get to the point where it says succeeded and then I get an error saying it wasn't completed and nothing has changed. I get the error: 0x80070005 and a explanation saying its probably a virus program blocking the proces.
The only thing I can get to work is command prompt.
Even though I really don't wont to factory reset my computer because I got a lot of school work and other documents on it, i tried that to, but it's telling me that I need "drivepartition requirments" or something like that.
I really hope you can help me! - Also without having to delete all of my files. My exam is right around the corner and I would be very bad standing if I were to lose all of my documents
TLDR
I was getting lots of BSoD, so I tried to run a system restore which failed and now my computer wont boot up as i'm getting BSoD: 0x0000021a
My question is: How do I fix this without losing all my documents?
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