Hello,
I have a My Passport Ultra Storage Unit (WD) wich I used to backup the files in my PC via the software (Smartware). Then I changed to a Mac, hoping to recover the information via the same software, but when i installed it and opened it, it wouldn't recognize the drive. I don't know why it doesn't recognize it or how i could make it do that.
Thanks for any help you can give me!
I have a My Passport Ultra Storage Unit (WD) wich I used to backup the files in my PC via the software (Smartware). Then I changed to a Mac, hoping to recover the information via the same software, but when i installed it and opened it, it wouldn't recognize the drive. I don't know why it doesn't recognize it or how i could make it do that.
Thanks for any help you can give me!