PC shuts down unexpectedly

Sponsky

Honorable
Jul 27, 2013
2
0
10,510
So this has started as of yesterday. My PC (I can provide full specs if needed, however i'd like to explain the situation first, as it may help) will do a straight shut down, completely arbitrary. as if someone pulled the cord from the back.

It could be a harddrive error, currently i'm running a 128gb ocz vertex 4 as my main harddrive, while using an older 5400 rpm WD as my backup, including utilizing that harddrive for paging.

I'm running windows 8.1 (as windows forced me to upgrade from 8).

I don't think it's a heating issue, as my temps are norm, and i've had 4 crashes so far, all while idle, browsing web, and one was while playing ut2k4.

I'd like to avoid doing a clean reinstall, and windows usage of "refresh" does nothing more that install two versions of windows on one harddrive, including stuffing all current files within root directory C:\ into a folder c:\windows.old, making a huge mess which takes hours to fix and clean.

I don't think my PSU is failing, it is a corsair tx 750, and it has a quiet mode where the fans do not run. i rarely see the fans running so I don't think my PSU has ever been under a big stress.

i have some stuff i've copied from windows event view I can throw up here.

- The Open Procedure for service "BITS" in DLL "C:\Windows\System32\bitsperf.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code. (SOURCE PERFLIB)

- svchost (1580) SRUJet: Error -1811 (0xfffff8ed) occurred while opening logfile C:\WINDOWS\system32\SRU\SRU0040A.log. (SOURCE ESENT)

- Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.

Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol. (Source CAPI2)



This one is from the latest crash, which happened about 10 minutes ago. there are 3 errors

The AODDriver4.2.0 service failed to start due to the following error:
The system cannot find the path specified.

The Remote Access Connection Manager service depends on the Secure Socket Tunneling Protocol Service service which failed to start because of the following error:
The operation completed successfully.

The Routing and Remote Access service depends on the Remote Access Connection Manager service which failed to start because of the following error:
The dependency service or group failed to start.


The AOD looks like a video driver problem, i'm going to to a clean un/re-install.

Thanks for your help in advance.
 
Solution
try using another drive with some os installed in it and completely disconnect your existing drive.
also if it's not that big deal, try using a different psu just to be sure.
you could try pulling all the cables from the mobo out and reinstall them, but i don't think that's the problem. (still worth try it though)
NOTE! i am not an expert so be sure to help from one :) i just happened to have random pc shuts down too and the problem was the psu so i just changed it. but none of these messages appeared to me if i remember right.

nikos_gevre

Honorable
Jan 7, 2014
142
0
10,710
try using another drive with some os installed in it and completely disconnect your existing drive.
also if it's not that big deal, try using a different psu just to be sure.
you could try pulling all the cables from the mobo out and reinstall them, but i don't think that's the problem. (still worth try it though)
NOTE! i am not an expert so be sure to help from one :) i just happened to have random pc shuts down too and the problem was the psu so i just changed it. but none of these messages appeared to me if i remember right.
 
Solution