New GTX 970 suddenly stopped being detected, fans & lights work.

kaka24fan

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Apr 2, 2015
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Hi. I built my first PC ever and it worked fine for a few hours, I installed Windows 8.1, installed nvidia drivers and downloaded a few games on Steam etc. Before I started playing anything, I was just googling something and then suddenly I got a black screen.

The only thing I managed to do to be able to see anything was to plug the HDMI not into the GPU but to the mobo.

I put the card into another PCI-E slot, it didn't work. The fans and lights work. The only 'GPU' I see in the Windows Device Manager is the Intel one integrated into my mobo.

I have 550W PSU. I can't install drivers because it tells me that I don't have an appriopiate device.

So what the hell? Could this new Gigabybte GTX 970 just break after a few hours? I'm pretty sure it wasn't hot or anything.

Oh yeah, I also formatted everything (reset the system). This did nothing.

And my PCI-E cables (8 pin and 6 pin) are both plugged in :)

I'm very sad cause it worked so nicely for an hour or so and then stopped...

The fans and the blue light still work! Does it mean that the hardware is ok?

I also don't understand something - it doesn't matter if I change the Primary Something from Onboard to PCI-E. The system still works and I don't see the GPU in device manager either way. (I repeat: I'm connected to motherboard right now. I see nothing if I'm connected to GPU).

My mobo is ASUS Rock H81M.

Any ideas? I'd be so so grateful! We have Easter Break here and I'd love to be able to play.

Cheers!
 

Seanio

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Apr 1, 2015
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Hey kaka24fan,

From what You have said, There is probably no problem with anything other than the GPU.
Make Sure You check with another HDMI Cable as that might be the problem or possible the monitor is broken.
If everything Seems to be fine other than the GPU then you should definitely contact you supplier where you bought the GPU From (E.G. NewEgg)

Do You have any warranty as Your supplier may be able to send you another one.

 

kaka24fan

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Apr 2, 2015
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Hey, thanks for the heartbreaking answer :(

Is it possible that they tell me I broke it and they won't give me another one? Cheers
 

FawnPC

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Sep 10, 2014
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I have the same problem but on my GTX 680, i used it for a while now and it worked perfect until one day and it just gives me black screen but im using my MOBO gpu and my old GPU works, but it says install VGA driver on the GTX 680 gpu tweak program :l donno how to fix it, i do not think ur card is broken.
 

Seanio

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Apr 1, 2015
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