BSODs and lockups happening with increased usage despite no change in system

Anagoge

Distinguished
Mar 12, 2011
7
0
18,510
I've had the same problem over the last three months. In particular, games are locking up and automatically quitting to desktop for no reason. I thought it was limited to gaming, but I'm also getting BSODs whenever I'm doing anything more intensive like working on large files in Photoshop, if I happen to be on a video call, or if I have a particularly intensive browser tab open.

The lockups in gaming made me think it was my graphics card, but the BSODs happen primarily when I'm not in games. I had four BSODs in the space of an hour due to working in Photoshop.

Win 7, 16GB RAM, 2.8GHz i5, GTX 560

Any ideas? Thanks for your help!
 

Dee Kay

Reputable
Dec 22, 2014
863
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5,360
The BSOD's should be giving you an error message. Check your admin logs to see where they are pointing as that can narrow the issue down. Have you installed all of the latest drivers for your board and GPU?

Have you ran memtest86 to check your ram for errors? http://www.memtest86.com/

Enable memory dumps so that people can see where the problem(s) may be. https://www.sophos.com/en-us/support/knowledgebase/111474.aspx
 
Solution

Anagoge

Distinguished
Mar 12, 2011
7
0
18,510
Hi Dee

I have dumps enabled and I have a zip of them, but I can't see a way to attach them to this post.

I have bluescreen information if that helps too:

Technical Information:

*** STOP: 0x00000124 (0x0000000000000000, 0xfffffa800de32028, 0x00000000f2000000,
0x000000000020008f)

*** hal.dll - Address 0xfffff80003406a3b base at 0xfffff800033f4000 DateStamp
0x4ce7c669