Alyus :
USAFRet :
No it isn't. Did he install it on the new hardware and then the activation failed?
What (or who) displayed the message 'this license will not work' ?
I've gathered the information from his written complaint. Let me reword what i said previously. It didn't require a person to say anything to him/her. When he/she tried to reuse the key on a different computer, it failed.
That is what I am assuming when this person says,
"This is not a (OEM) license that can be moved to a new computer... recently upgraded to a new computer and now I have to buy Windows all over again!"
Assuming.
Without knowing how he came to that conclusion...we do not know.
Did one of his friends tell him that, based on the letters "OEM" (which would have been the case with Win 7)
Did the activation fail, and someone from MS told him this?
Did the activation fail and a message was displayed on the screen?
Without facts, we do not know.
We can, however, read the actual licensing text, direct from Microsoft.
http://www.microsoft.com/en-us/legal/IntellectualProperty/UseTerms/Default.aspx
Click through, make the right selections in the dropdowns, and see what it says.