Keyboard and Mouse not working after CPU upgrade

JMalik101

Reputable
Nov 14, 2014
20
0
4,520
Hello computer gurus,

So recently I got bought a new CPU to upgrade from my old CPU. I put it in and everything was all good. It went in perfectly fine but I have 1 problem. When i turned on my computer everything started up normally but my keyboard is not working. My mouse was working so i was like okay, let me trying restarting it. After restarting it neither my mouse and keyboard both work now.

I know this isn't a hardware issue because when I boot up my computer it gets to the screen where it asks me if i want to "Start windows normally" and safe mode blah bah blah... my keyboard and mouse both work during that period perfectly fine. Once windows starts my mouse lights turn off and my keyboard goes unresponsive and I try to give it CPR.

I tried putting in my old CPU and now my mouse works but my keyboard does not work

What could the problem be. Please help guys. And also thank you for the help, you guru are awesome. I love you all. Tom.... I don't know who you are.... But i love you
 

JMalik101

Reputable
Nov 14, 2014
20
0
4,520
I fixed it guys. What i did was when my computer was booting..... I spammed F2 n it did a diagnostic check where it did a CPU test, hard drive test, S.M.A.R.T test and memory test. After that it fixed by itself I just let the computer start like I normally would. Thank you guys anyways /thread