WD SATA single click sound...help?

Trilly

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Nov 7, 2010
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I bought my first SATA hdd, a Western Digital Blue WD10EZEX 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s internal drive. Got it installed, got the OS installed, got a bunch of other stuff installed, and it's working just swimmingly.

Except for one thing: It clicks every once in a while, and it's making me paranoid.

Not like a ticking "death click" but a single click followed by a quiet whirr, kind of like it does when I'm powering down the pc. It doesn't do it all the time, and it's not a "crunchy" click, just a mechanical "I'm-moving-my-arm-for-whatever-reason-click" I ran a quick SMART test, and it passed with flying colors, though I haven't tried the extensive one. I haven't had any read/write or bootup errors, either.

So, anyone out there with more experience in WD drives know if this is just a regular SATA sound? I'm used to my old IDE Maxtor drives making a lot of racket, but I'm unfamiliar with WD drives.

[Update]
For whatever reason, Win 7's default power settings was set to "Turn off Hard Disk" after 20 mins of idling. I changed the setting to "Never" and haven't heard the clicky sound since. I feel stupid, but I figure this would be of some help to someone else in the future with a similar question. :D
 
Solution
While not as common on desktop drives, many notebook drives pack the heads when idle just to avoid any issues with a sudden drop.

Western Digital Greens also do this. Now I have not picked up a new hard drive in a while(last one was a WDC red 3TB and External 3TB for backup of the RED).

Seagate drives on the other hand tend to have lots of park/unpark noise. They had a firmware update to reduce it.

You can use something like CrystalDiskInfo to keep an eye on the drive. So check once a week/month/year depending on your usage

It looks like this. Nice and easy to use. If you want the data to be more human friendly. Select Function -> Advanced Feature -> Raw Values -> 10 [ DEC ]
vy8ggy.jpg

You...
Probably fine:
http://knowledge.seagate.com/articles/en_US/FAQ/174571en?language=en_US

Probably NOT this:
http://en.wikipedia.org/wiki/Click_of_death

Run diagnostics (drop down to "download"):
http://support.wdc.com/product/download.asp?groupid=612&sid=3

*I recommend creating a BACKUP if possible which I recommend anyway. You can use Acronis True Image FREE from the WD site and make a compressed backup to a different hard drive. Repeat every once in a while or buy the full version to setup a weekly automated backup.
 
While not as common on desktop drives, many notebook drives pack the heads when idle just to avoid any issues with a sudden drop.

Western Digital Greens also do this. Now I have not picked up a new hard drive in a while(last one was a WDC red 3TB and External 3TB for backup of the RED).

Seagate drives on the other hand tend to have lots of park/unpark noise. They had a firmware update to reduce it.

You can use something like CrystalDiskInfo to keep an eye on the drive. So check once a week/month/year depending on your usage

It looks like this. Nice and easy to use. If you want the data to be more human friendly. Select Function -> Advanced Feature -> Raw Values -> 10 [ DEC ]
vy8ggy.jpg

You will also see how many head parks these laptop drives have in this image. Please ignore my g-sense error rate(loud music).
 
Solution
Can't say that I've heard a hard drive click in a long time. I've got 5 WD blacks just this year and haven't had any issues.

As the others have said, just check the drive out every week or so to see if the drive is still healthy. Things like unrecoverable error count and read/write errors are important.

Not many people do this but it's important to run the disk through a series of tests before using it to ensure it's stable and suitable for use. I full write and wipe any drive and check to see if that develops any issues. Keep this in mind for future reference.
 

Trilly

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Nov 7, 2010
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I d/led and ran the most stable version of CrystalDisk...it appears that the WD drive is in good condition for the time being, so that's a relief:
3FlRIfd.png

(Though drive E, my old main HD, is on life support and will probably poop out in a few months...I knew it was ailing, but it makes really loud clicks when operating.)