Frequent crashes after power outage. CPU? MoBo?

Splorfus

Distinguished
Jan 6, 2012
22
0
18,510
We lost power for a moment two days ago and my wife's computer was running at the time.

When she turned it back on she was told that overclocking failed (we haven't overclocked anything.)

She restarted the machine and didn't get the message again. Asus' temp management software didn't show any signs of trouble.

The next day she got a MEMORY_MANAGEMENT blue screen of death so we ran the Windows Memory Diagnostic Tool.

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Apparently her system was running a little hot today. She got a warning that it was at 70 degrees, but just closed Tumblr and the heat dropped. Hours later she got a SYSTEM_SERVICE_EXCEPTION blue screen of death.

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She turned off the machine and turned it on a few minutes later to run MemTest86 and the computer beeped and displayed that the CPU was over temperature so she turned the computer off and called me. She's not going to use it again until we can get this figured out.

It seems like it has to be related to the power outage, but she just told me that she's been getting occasional temperature warnings for a while. Things always cool down quickly so she didn't worry about it too much.

She has an Intel Core i5 3570K Processor and a Cooler Master case with way too many fans to be having heat issues.

I'm thinking it might be her CPU, MoBo or PSU, but I'm only half knowledgeable about these things. Any ideas on how to troubleshoot this would be extremely appreciated.

Thanks!
 
Solution
Check the PSU by replacing with a known good one. Check BIOS to see what your temp is set at to turn off CPU and install a monitoring utility if needed.. Check to see if you need to reapply thermal paste to the CPU. Rerun memtest86 afterward to see if ram is bad. As the BSOD screens suggest, check for any updated drivers you may need. You could have more than one issue so you need to start ruling them out one at a time.

Dee Kay

Reputable
Dec 22, 2014
863
0
5,360
Check the PSU by replacing with a known good one. Check BIOS to see what your temp is set at to turn off CPU and install a monitoring utility if needed.. Check to see if you need to reapply thermal paste to the CPU. Rerun memtest86 afterward to see if ram is bad. As the BSOD screens suggest, check for any updated drivers you may need. You could have more than one issue so you need to start ruling them out one at a time.
 
Solution

RobCrezz

Expert
Ambassador
If she is getting temperature warnings you need to check that out. The amount of fans doesnt mean you are not having heat issues, if the heatsink for the CPU is making bad contact then you can get temperature problems regardless of your airflow.