KMOD_EXCEPTION_NOT_HANDLED BUG CODE 0x1E, Please help!

ph08n1x

Reputable
Apr 9, 2015
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4,510
Hi everyone!

I've been having this blue screen crash a couple of times in the past week and I can't for the life of me understand which driver or piece of software the culprit is!

I have uploaded the crash dump file to here:
https://www.dropbox.com/s/fb3qq86qameoxr2/040915-29734-01.dmp?dl=0

I've also added a little summary below.

On Thu 09/04/2015 08:03:36 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\040915-29734-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1509A0)
Bugcheck code: 0x1E (0xFFFFFFFFC0000047, 0xFFFFF801978CC678, 0xFFFF000000000000, 0xFFFFE0004729DDB0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


I would be completely indebted to anyone who could give me any tips or info on how to fix issue.

Thanks!
 
Solution
bugcheck was in Asus ROG Laser Gaming Mouse
Image path: \SystemRoot\system32\drivers\PXGX112.sys
Image name: PXGX112.sys
Timestamp: Fri Jul 22 01:10:37 2011

EXCEPTION_CODE: (NTSTATUS) 0xc0000047 - An attempt was made to release a semaphore such that its maximum count would have been exceeded.



the stack looks corrupted but I would start with getting a update for this driver.

looks like the debugger does not like your win32k.sys file, I would check for corruption,'
run cmd.exe as an admin then run
sfc.exe /scannow
if finds any corrupted files that it can not repair run this command
dism.exe /online /cleanup-image /restorehealth

then, I would reboot and run the sfc.exe command again (malware can undo fixes right...
bugcheck was in Asus ROG Laser Gaming Mouse
Image path: \SystemRoot\system32\drivers\PXGX112.sys
Image name: PXGX112.sys
Timestamp: Fri Jul 22 01:10:37 2011

EXCEPTION_CODE: (NTSTATUS) 0xc0000047 - An attempt was made to release a semaphore such that its maximum count would have been exceeded.



the stack looks corrupted but I would start with getting a update for this driver.

looks like the debugger does not like your win32k.sys file, I would check for corruption,'
run cmd.exe as an admin then run
sfc.exe /scannow
if finds any corrupted files that it can not repair run this command
dism.exe /online /cleanup-image /restorehealth

then, I would reboot and run the sfc.exe command again (malware can undo fixes right after you make them)
you might also want to do a malwarebytes scan.

suspect driver: you have a few but this one is really old:
C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\ASMMAP64.sys Thu Jul 02 02:13:26 2009
you might also remove
\SystemRoot\system32\DRIVERS\AiCharger.sys Thu Sep 22 19:04:40 2011
if you don't charge apple products on your PC.

machine info:
BIOS Version G750JX.209
BIOS Release Date 11/18/2013
SKUNumber ASUS-NotebookSKU
Product G750JX
Version 1.0
Processor Version Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz
Processor Voltage 8ch - 1.2V
External Clock 100MHz
Max Speed 3800MHz
Current Speed 2400MHz






 
Solution