Looking for help, "Clock interrupt not recieved on a secondary processor." Pc crashing constantly

Fixingjupiter45

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Apr 9, 2015
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Firstly, I would like to apologize if I've done any of this posting process wrong, I'm just looking for help and I'm very much new to PC building in general and these forums.

My question is, I recently finished my PC and for a while I didn't have my gpu in (Currently I have a AMD Radeon r7700 series) and before then I've been playing lower quality indie games. My PC was crashing pretty often when I would try to open some games, and the screen would always say "Clock interrupt not received on a secondary processor" and reboot, after it would reboot, if i would try to start the game it crashed on up again it would crash even faster than before, giving me the same error. Very recently though, every sense I installed my graphics card I've been getting the screen very frequently when I open a more graphics intensive game, it seems like its a problem with my processor but its hard to tell since the graphics card increased the frequency of the problem. My PC isn't over overclocking to my knowledge and I just Installed a new OS not to long ago. I'm not quite sure if this helps at all, but when I had my old OS, every time I would shut down my PC it would ask me to install a single update every single time. I'm not sure if that had anything to do with it.

I have an AMD FX-4130 Quad-Core with 16 gigabytes of ram and again a Radeon r7700 series GPU



Thanks for your help and again I apologize for any error or discrepancies.
 
Solution
looks like your system is rebooting because of power fluctuations to the CPU.
Your system has two problems:
first, your power to the CPU dropped too low and your CPU reset
second your power supply/motherboard combo allowed the CPU to start back up while the power was not stable.

for the first problem, look at standard causes: overclocking, overheating of the CPU, GPU not getting proper power,
GPU overclocked and not gettting enough power, GPU that does not have supplemental power connections connected. Underrated or failing power supply.

for the second problem, most often cheaper power supplies don't provide the proper logic circuits to the motherboard to set the power_ok signal to the mother board. IE the logic lies and always...
turn off any and all overclocking, make sure the system fans are working.
change your memory dump type to full or kernel, reboot then
run cmd.exe as an admin then run
verifier.exe /standard /all

when the system bugchecks the next time, put the memory dump on a server and post a link.
The memory dump will be kind of large, but it will have debug info to help figure out the problem.

use verifier.exe /reset
to turn off the extra driver debugging when you are done trying of figure out the problem.

common causes you might want to check for:
USB drivers failing to install can try over and over and "hang" a core and cause this bugcheck.
overclocked graphics cards.
graphics cards audio support for HDMI that has a conflict in DMA channels with the Audio card on the mother board.
nvidia card that are running streaming software but have a old version of a network driver, the bugs in the driver tend to cause the nvidia software to slow down over time and cause timeouts. (update the ethernet card driver)

USB wireless ethernet adapters tend to cause this problem. You want to make sure your BIOS is upto date, and your usb 2 and usb 3.0 drivers are updated (2013 or newer) and the driver for the actual USB wireless card is updated. (windows 7 have some very old drivers that get installed but have problems until you actually find a proper update from the vendor, and the vendor does not ship a disk anymore so you have to search)
 

Fixingjupiter45

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Apr 9, 2015
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4,510


I have some drivers that i need to update so ill get on that, quick question, when my pc crashed It created a folder called minidump, is that the file I need to upload and do you mind telling me how i can do that? Thank you for such a detailed and helpful answer, really appreciate it!
 
minidump is a directory and it should contain the files with a .dmp extension that you would copy to a server like microsoft onedrive or mediafire and mark them as public and post a link.



 

Fixingjupiter45

Reputable
Apr 9, 2015
4
0
4,510
I was able to upload a few files from the folder, here are the links:
http://www.mediafire.com/download/z9c9jb3pvyssocj/040915-22682-01.dmp
http://www.mediafire.com/download/pzyop3265irc1ai/041115-24554-01.dmp
http://www.mediafire.com/download/dtfpuv823zri2uz/041115-22401-01.dmp


 
looks like your system is rebooting because of power fluctuations to the CPU.
Your system has two problems:
first, your power to the CPU dropped too low and your CPU reset
second your power supply/motherboard combo allowed the CPU to start back up while the power was not stable.

for the first problem, look at standard causes: overclocking, overheating of the CPU, GPU not getting proper power,
GPU overclocked and not gettting enough power, GPU that does not have supplemental power connections connected. Underrated or failing power supply.

for the second problem, most often cheaper power supplies don't provide the proper logic circuits to the motherboard to set the power_ok signal to the mother board. IE the logic lies and always indicates the power is ok. If you fix the first problem then this problem will not be exposed and you will not get the bugcheck.
( with a good power supply you will just get a black screen instead of the bugcheck)

------------
first bugcheck was bughceck 0x124 caused by a CPU cache error (proc 0 bank 4) system up time= 15 seconds.
second bugcheck was bugcheck 0x124 caused by a CPU bus error (proc 3 memory bank 5) system up time 11 seconds
third bugcheck was bugcheck 0x124 caused by a CPU cache error, system uptime was 13 seconds
 
Solution