Motherboard causing KERNEL_DATA_INPAGE_ERROR?

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TheCoolsurdy

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Dec 26, 2014
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Hello everybody,
I've been having the BSOD 'KERNEL_DATA_INPAGE_ERROR'. I've already RMA'd and replaced my RAM, replaced my Hard Drive with an SSD, and ran thorough diagnostics of both RAM and my SSD with no erorrs whatsoever. I also ran Prime95 for 3 hours, no errors. KERNEL_DATA_INPAGE_ERROR 0x7a occurs randomly, but mostly when I play games such as Battlefield Hardline, however it has happened when I'm not playing games.

So my question is, can this error be caused by motherboard? Thanks
 
Solution
markwp
Given what you've gone through, I personally would probably give it to Fry's and let them trouble shoot it. If you take this route, be sure they guarantee their diagnosis, i.e. if they say m/b and you pop for a new one and the problem persists, Fry's will eat that cost.

Last chance idea is to try a different psu. If you have an old one laying around, give it a shot. If you don't have one, see if a friend has one you can borrow.

Good luck with this - you have a lot more patience that I do. By this time, I probably would have made a doorstop out of the rig or a target for pistol practice.
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markwp

markwp

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Inpage error typically refers to a hard drive issue with pageing files. Sounds more like you have bad sector(s) or corrupted install. Since you replaced the hdd, did you do a clean install or did you clone the old drive? If you cloned, chances are you just copied the issue from the old drive to the new drive.
 
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TheCoolsurdy

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I did a complete fresh installation
 
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TheCoolsurdy

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Alright. When I installed this SSD I used new SATA cables and made sure they were in the primary sata port. All my power plugs are fine, I forgot to mention I ran Prime95 for 3 hours, no errors. So this isn't my RAM, Hard Drive, or CPU. So what else could it be? I really want to eliminate as much hardware as possible so that I don't have to wait weeks without my rig just to wait for an RMA.

Again, back to my original question, CAN a motherboard cause 0x7a? I see online that once you eliminate RAM, Hard Drive, and CPU it's most likely motherboard. Also graphics card I doubt becuase I crash even when I'm not doing graphics intensive things, just using my computer normally. And power supply is a reliable brand, its a Sentey 750w and all my voltages are fine
 
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markwp

markwp

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Seems to me you have pretty much eliminated the other possibilities. Since the error is so random, I think you're probably right in suspecting the m/b. As a last ditch effort, you can try removing the m/b and re-installing paying careful attention to the standoffs and i/o area. In the past, I had a glitch that I finally traced to one of the little prongs on the i/o shield being bent and occasionally grounding to the chassis.

Mark
 
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TheCoolsurdy

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I just crashed again, this time I wasn't playing any games, just casually browsing the internet. KERNEL DATA INPAGE ERROR of course. When I rebooted, it took almost 5 minutes and then I get to a black screen with white text "Windows has encountered a problem communicating with a device connected to your computer" and then it says the issue can be removed by removing faulty error such as a hard drive. Error 0xe9 An unexpected I/O error occured. Then I try to reboot again, doesn't work, try again, then it finally loads into Windows after about a minute. I try to restart again, and it doesn't boot, and try again, and now FINALLY I'm back in. I don't know how long this will last before I crash or have to reboot and I have issues again. So clearly, I do have a disk error.

But is it still POSSIBLE that I could have a bad SSD? Maybe when I bought it from Fry's I got the crappy one. But just how likely is it? I know it's far fetched and 90% sure it's the motherboard, but what I fear the most is replacing another part, my motherboard, which will most likely take weeks, and the issue happening, which will mean I got a bad SSD. Anyways, I don't know, I was thinking of sending it to Fry's for a $70 hardware diagnostic and they'll tell me exactly what's wrong 100%...but at this point it HAS TO BE Motherboard or SSD...I just got this SSD...but it was a replacement for my old bad drive. Also what part on the motherboard is bad? Bad port? Can't be becuase I've used another port. So it's the SATA controllers right? I'm sorry, I'm inexperienced with motherboards, can you explain a little?

Thanks
 
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markwp

markwp

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A bad SSD is certainly possible. Sadly, errors of this type can be very tough to pinpoint. I really can't give you any more advice than what you have already tried - it's a matter of trying to weed out each and every possibility.

Yes, it is possible for a m/b to dork a drive - you have to remember that you are dealing with electronic circuits that are typically low voltage and low amperage (at least in the case of sata connectors and your issues) and a random "iffy" part such as an smd resistor or capacitor that is intermittent, a cold solder joint or any of a number of other difficult to diagnose things can drive you nuts.

As an aside, the Sentey psu is a very poorly rated unit. It is possible that the unit is throwing spikes or surges through your 24pin or through one of the other connectors which could cause your problems. Just because your voltages read fine doesn't mean they perform under load - a bad filter cap or choke can send a real spike down the line to your m/b.

I wish I could help to pinpoint the issue, but I'm kind of at the limit of my knowledge here.
 
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TheCoolsurdy

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Dec 26, 2014
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Thank you, and I understand. Right now I have a few options:
1) I could take my rig to Fry's and for $70 they can diagnose it and tell me exactly what is wrong
2) I could continue replacing and checking, and replace my motherboard (which may or may not be the issue) which means I could either:
a) RMA it since I still have warranty (it's an MSI 970A-G46) though MSI has a bed rep for RMA's, and wait a month
b) Spend $100 and just buy a higher quality board in general. This board had issues for example I could never overclock (presumably due to the bad architecture, there's also a lot online that it doesn't support too much power into the CPU) and it only has 3/5 stars on NewEgg
So with the second option I'd either have to wait a month or spend $100, and 50/50 chance of it solving the issue or not. Then if it doesn't fix it then it's the SSD or my PSU (sigh)
With the first option I don't fix anything right away, but I get confirmation of what is wrong. What do you reccomend?
 
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markwp

markwp

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Jan 22, 2013
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Given what you've gone through, I personally would probably give it to Fry's and let them trouble shoot it. If you take this route, be sure they guarantee their diagnosis, i.e. if they say m/b and you pop for a new one and the problem persists, Fry's will eat that cost.

Last chance idea is to try a different psu. If you have an old one laying around, give it a shot. If you don't have one, see if a friend has one you can borrow.

Good luck with this - you have a lot more patience that I do. By this time, I probably would have made a doorstop out of the rig or a target for pistol practice.
 
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TheCoolsurdy

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Dec 26, 2014
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gM60wVP.png

HWMonitor displays all voltages wrong..but it may just be a general error on the sensor reading (with the program or the m/b). I tried HWmonitor on my bro's PC, same motherboard, different PSU and also displayed these offed voltages

This was during a stress test, however voltages are off for example even when idle 12 V is 14 V
I'm taking my computer to Fry's tommorow, will update you!

Thanks again
 
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