I've had this problem for quite some time now (I've been using a wired connection ever since). My laptop is a 4-year-old Compaq Presario. I have my laptop up stairs in my room, with the router downstairs almost directly under me. Connecting to WiFi shouldn't be an issue in my room since my phone & Xbox can connect just fine. I've tried renewing my my IP (rebooting the router does nothing). My router is relatively new (less than a year old) so I doubt it has anything to do with that. If there's anything any of you can help me, it would be very much appreciated.