i tried formatting my WD 2TB hard drive didnt work so i did a extended test provided by WD website and a test error came up sa

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gizmo88

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Apr 13, 2015
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WD 2TB external hard drive..
trying to get it to work again as it does not read when i insert it onto my computer :(
so i tried reformatting it and it wouldnt let me do so either so i did a test and the test results came back as FAIL and error code said 08-too many bad sectors detected.. what does this mean?
does it mean my hard drive is unfixable??
someone plzzz help
 
Solution
Boogieman_WD
Hi gizmo88.
I'm very sorry to hear you're having issues with your drive. :(
Unfortunately, the results you got back from the tests, mean that the drive has started to fail. Do you have any data you need to recover from your drive? Having in mind you've tried to format it, you probably don't need to recover any data, but just in the odd case that I might be wrong, here are some data recovery options:
First, I'd recommend that you try accessing it via Linux Live CD/USB to see if the drive is recognized and if you can get to your data this way. Otherwise you could try some of the data recovery options listed in this thread here: http://www.tomshardware.co.uk/forum/id-1644496/lost-data-recovery.html. However your most reliable data recovery...
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Boogieman_WD

Boogieman_WD

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Jul 31, 2014
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Hi gizmo88.
I'm very sorry to hear you're having issues with your drive. :(
Unfortunately, the results you got back from the tests, mean that the drive has started to fail. Do you have any data you need to recover from your drive? Having in mind you've tried to format it, you probably don't need to recover any data, but just in the odd case that I might be wrong, here are some data recovery options:
First, I'd recommend that you try accessing it via Linux Live CD/USB to see if the drive is recognized and if you can get to your data this way. Otherwise you could try some of the data recovery options listed in this thread here: http://www.tomshardware.co.uk/forum/id-1644496/lost-data-recovery.html. However your most reliable data recovery option remains, a professional solution such as a data recovery company: Data Recovery Partners

On the other hand if you don't need to recover any data, I'd recommend that you check you warranty and see if you can RMA the drive: Warranty & RMA Services

Hope that helps.
Boogieman_WD
 
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