New Dell Laptop Won't Connect to Wifi

Halpinen

Reputable
Apr 13, 2015
2
0
4,510
I just bought this computer and it won't connect to my Linksys wifi. It shows that there is wifi, but everytime I try to connect, it says that it can't. Funny story though is that it has connected twice before, but now it doesn't. Any help?
 

g90814

Honorable
Apr 11, 2013
1,382
1
11,960


Standard channels to use for 2.4Ghz are 1, 6, 11. Using any other channel makes interference from other networks more likely. Setting the router to 'auto' is the best way to manage this, the router will change it's default channel if there is too much interference.

 

g90814

Honorable
Apr 11, 2013
1,382
1
11,960

Have you contacted Dell support? What error messages are you seeing? What is your wireless network setup?

 

Halpinen

Reputable
Apr 13, 2015
2
0
4,510


I haven't contacted Dell support yet, I have been trying to figure it out on my own. To be completely honest, I'm terrible with computer knowledge. The error message is 'can't connect to this server' whenever I hit connect on the network I want. I think i'm just going to take it down to Geek Squad in the morning, and hopefully they can fix it.