- Apr 14, 2015
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- 4,510
Hey guys, I have relied on this great site for answers on different issues in the past. You guys are great.
Now I have an issue that I can't seem to find anything even close to what's happening with my 750 gig WD Passport external hard drive.
I used it on an HP G4 Pavilion until the laptop starting giving me the BSOD so often that I gave up on the HP after doing everything suggested to fix it, including a total take apart and cleaning and replacing the thermal compound. Enough about that.
Now I have a Dell M6400 Precision that I bought on EBay minus the hard drive, ram, battery and power supply. I installed a new 1TB hard drive and a second 500 Gig hard drive along with 12 gigs of ram. I love this thing with the bigger screen.
The problem with the Passport started while still using the HP and continues doing the same thing.
It is recognized by My Computer as drive H
It reports "working" in Device Manager, both under Disk Drives and USB controllers.
Under properties, if I hit "Populate", it stalls and finally reports Device Manager not working. Of course it won't complete the procedure. Twice, I unplugged it while still looking at "Populate" in properties. This started Device Manager working again and also showed the disk, size etc. info for the disk in the "Volumes" column. But it didn't dhow before or while the Device Manager quit working. It only showed immediately after unplugging it and the Device Manager started working.
Also while opening the "My Computer" folder and seeing the drive with the drive plugged in, the Address Bar looks like it's loading something. The green indicator slowly crawls until "My Computer" folder locks up and quits working until I unplug the drive or end process in the task manager. When I end the process in task manager, it unloads Explorer.
I'd be happy if anyone has any suggestions or knows how I can get the info off the drive.
I took the drive out of the case and the connecters on the 2 1/2 inch drive are different from a regular laptop hard drive.
Now I have an issue that I can't seem to find anything even close to what's happening with my 750 gig WD Passport external hard drive.
I used it on an HP G4 Pavilion until the laptop starting giving me the BSOD so often that I gave up on the HP after doing everything suggested to fix it, including a total take apart and cleaning and replacing the thermal compound. Enough about that.
Now I have a Dell M6400 Precision that I bought on EBay minus the hard drive, ram, battery and power supply. I installed a new 1TB hard drive and a second 500 Gig hard drive along with 12 gigs of ram. I love this thing with the bigger screen.
The problem with the Passport started while still using the HP and continues doing the same thing.
It is recognized by My Computer as drive H
It reports "working" in Device Manager, both under Disk Drives and USB controllers.
Under properties, if I hit "Populate", it stalls and finally reports Device Manager not working. Of course it won't complete the procedure. Twice, I unplugged it while still looking at "Populate" in properties. This started Device Manager working again and also showed the disk, size etc. info for the disk in the "Volumes" column. But it didn't dhow before or while the Device Manager quit working. It only showed immediately after unplugging it and the Device Manager started working.
Also while opening the "My Computer" folder and seeing the drive with the drive plugged in, the Address Bar looks like it's loading something. The green indicator slowly crawls until "My Computer" folder locks up and quits working until I unplug the drive or end process in the task manager. When I end the process in task manager, it unloads Explorer.
I'd be happy if anyone has any suggestions or knows how I can get the info off the drive.
I took the drive out of the case and the connecters on the 2 1/2 inch drive are different from a regular laptop hard drive.
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