Fans won't turn off when I Shutdown or Sleep

Kfinest

Honorable
Jan 21, 2014
45
0
10,530
I have a AsRock z77 Extreme 3 MB and recently my computer fans will not shut off when i shutdown or put to sleep. The only way it will go off is if i hold down the power button. Also my restart case button doesn't work and i'm pretty sure the connectors are in the right place. Could this problem be a possible short in the case.
 

Kfinest

Honorable
Jan 21, 2014
45
0
10,530

MB: AsRock z77 Extreme 3
CPU: i3 2100
GPU: Nvidia GeForce GTX 650 Ti
PSU: corsair cx500
Ram: PNY 2x4GB
 

TadeuszL

Reputable
Jan 10, 2016
2
0
4,510
I has similar problem with AsRock Z77 OC Formula, PC would not shut down and fans were still running.
The problem had something to do with my graphic card, after I removed my graphic card PC started to shut down.
 

ASRock_Support-2

Reputable
Mar 6, 2015
83
1
4,710
Hi,
I am ASRock TSD Danny.

We provide few ways for you to try.
1.Please load BIOS default for try.
2. Please check if the VGA driver and INF driver are installed correctly.
3. If your OS is windows 8/8.1/10, please following the below step to set the shut down behavior from "S4" to "S5".
(In OS)
Path: Control Panel > System and Security > Power Options > Click Choose what the power buttons do > Click Change settings that are currently unavailable> clear "Turn on fast startup"
4. Please remove the unnecessary device and only install CPU, one stick memory module and system HDD to try.
5. If possible, please change power supply or HDD for verify.