Battlefield 4 freezing the system forcing me to restart every time.

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muravey374

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Apr 13, 2015
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4,510
Hi,
I've been experiencing this very annoying crash recently. Basically, after playing Battlefield 4 for some time (may vary from as little as 2 minutes all the way to like 30), the video freezes, but the sound keeps going. The computer does not respond to any commands like force quit or task manager and this forces me to press the reset button every single time. I've tried reinstalling the game, the drivers and repairing the game as well, but had no luck what so ever. I have been able to connect another monitor to my system and I've opened up MSI Afterburner and the moment the freeze has happened, it showed the power as being 4420264% (yes, over 4 million) and the clock speed and the GPU temperature at 0, which is all very weird. I have tried using WhoCrashed, but it has shown that no crash has occurred. I've had systematic crashes on other Origin games like Titanfall (crashing to desktop, saying "Titanfall.exe has stopped working), but nothing that would force me to restart. Currently I am running i5 4670, GTX 780Ti, Asus z97 Pro and an ocz vertex 460. I really need help, please.
 
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muravey374

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Apr 13, 2015
12
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4,510




My full build:
i5 4670
nvidia gtx 780ti ghz edition by gigabyte
z97 pro mobo
corsair rm1000
pioneer bdxl dvd/blueray drive
ocz vertex460 (bootup drive/ disk c)
3tb hdd (wd, i think)
corsair h75 for cpu cooling
CM storm stryker case.

MSI tells me that the temperatures are (all in celsius):
33 at idle/ about 65-70 under load (gpu, load - bf3 1080p all ultra)
28-32 depending on the core at idle/ up to 50-53 depending on the core under load (cpu, quad core)

P. S. I know that the PSU is an overkill, but when I was building the computer I thought I might put another 780ti into it in the future
 
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muravey374

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Apr 13, 2015
12
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4,510


There you go, three images of my gpu, cpu and mobo stats:
---http://i57.tinypic.com/25hdff7.png
---http://i59.tinypic.com/2vwffqh.png
---http://i62.tinypic.com/6zmoeu.png
Thank you for your help
 
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muravey374

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Apr 13, 2015
12
0
4,510


No, I have no opportunity of running the card in a different computer, but shall I try gaming with the side of the case open? Manually increasing the gpu fan speeds (I've noticed they only go up to about 50% at almost 100% card load)?
 
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muravey374

Reputable
Apr 13, 2015
12
0
4,510


I've cleaned my gpu cooler and tried raising gpu fan speeds all the way up to 80% and it seemed like it was crashing even more frequently. But, if I wait for like 4-5 minutes after the crash, the music stops going as well, and the computer is able to respond to alt+tab, and I can bring up task manager through ctrl+shift+esc and end battlefield 4 process. Also, when I switch back from battlefield, a window pops up saying: "DirectX function "GetDeviceRemovedReason" failed with DXGI_ERROR_DEVICE_HUNG("The application's failed due to badly formed commands sent by the application. This is an design-time issue that should be investigated and fixed."). GPU:"NVIDIA Geforce GTX 780Ti", Driver: 35012". Then, when I hit enter, another window pops up saying: "Battlefield 4.exe has stopped working." I've had the "stopped working" error in Titanfall and Watch Dogs if that helps.
 
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