Help me pls how should i fix this ping or latency problem i'm having

Lokisto

Reputable
Apr 15, 2015
3
0
4,510
The screen shot of my problem : http://i61.tinypic.com/348hv78.jpg
The screen shot of my problem : http://i62.tinypic.com/o6k3o9.jpg
Hello Everyone please help me ,I'm having this problem for about a year now, I kept asking for help and assistance to my ISP provider but they always say the same thing which is there is no problem with my account and on their site. I dont know what to do and i cant play online games anymore cause it just makes me Rage. This spikes from stable 80-90 or sometimes 20-25 to 600+,700+ and most of the time 1000+ cause too much of problem whenever i play online games. I experience the sudden"freeze" or "pause" of animation for about 1-2 secs every 5-10 secs and then when it goes back to normal it fast forwards. Those freeze or pause things happen exactly when my latency or ping spikes happen. I dont know what causes this problem. I'm using direct line from my modem to my Computer and im the only one using the internet and wifi is off. I also tried it with my laptop directed and still i experience this knowing that it is not my network card or something that doing this. Please guys help me solve this thanks
 

Lokisto

Reputable
Apr 15, 2015
3
0
4,510


here sir my screenshot : http://i59.tinypic.com/6h02o1.jpg
i still got those high latency spike :( please help me i dont know what causing this and i dont know what to do.
here sir another screenshot from safemode : http://i62.tinypic.com/23kag4y.jpg
I still get those huge spikes omg :( what to do pls.
 

Lokisto

Reputable
Apr 15, 2015
3
0
4,510


I tried it sir Alabalcho and the problem comes from my ISP provider's IP but everytime i report my problem they say its ok nothing is wrong. The lines are ok but still this Weird spikes occurs everytime. but there is a day for about 5hours my latency stablilize to 21-25 but after 5hours again the spike returns.