Computer constantly freezes during gameplay

UnknownMajority · Apr 16, 2015

My computer freezes during gameplay. The graphics card is not overheating because it never reaches 50 C. The computer locks up long before it can heat up. It can run Minecraft for about 6-7 hours before it freezes, but with more graphic intensive games like WoW or Tera, it freezes after about 30 minutes of game time.

My specs are:
AMD FX-9590 CPU
GIgaByte GA-990FXA-UD3 rev 4.0 motherboard
AMD Sapphire Radeon Toxic R9 270x GPU
Corsair CX600M PSU
Corsair Vengeance 8GB RAM (x2 4GB)
Seagate Barracuda 1TB HArd Drive
Asus DVD Burner
Windows 8.1 OS

I've done all software and hardware updates, but it still freezes. I've even re installed Windows. Any help would be very much appreciated.

James Mason · Apr 16, 2015

Uhh I believe it's your CPU that is overheating, and the fx9 series are known to have heating issues/run extra hot.
You may need a good CPU cooler.

WoW and TERA might be more CPU intensive than Minecraft, even though Minecraft is very CPU intensive.

Low: http://pcpartpicker.com/part/cooler-master-cpu-cooler-rr212e20pkr2
medium: http://pcpartpicker.com/part/noctua-cpu-cooler-nhd14
high: http://pcpartpicker.com/part/corsair-cpu-cooler-h55

UnknownMajority · Apr 16, 2015

James Mason :

I forgot to list that the CPU came with a Cooler Master Seidon 120M closed loop cooler

James Mason · Apr 16, 2015

Well, still, what do your CPU temps look like when it's freezing?
You also might want to check out Event Viewer after a freeze (start > search) and look at the Windows > System logs to see if there are any errors happening that are causing the freezes.

UnknownMajority · Apr 16, 2015

Right now, my CPU temp is about 30-32 C while running WoW. I checked the Event Viewer earlier and found the error "The BCM42RLY service failed to start due to the following error:The system cannot find the file specified". I googled the error and found a solution for it. The solution had me disable my network adapter's bluetooth collaboration and change the start registry key Hkey_Local_Machine\System\ControlSet001\Services\BCM42RLY value from 3 to 4. So far, the solution has worked. I'll post an update regarding whether the computer freezes or not.

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Computer constantly freezes during gameplay

UnknownMajority

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UnknownMajority

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