Friends USB ports wont work after installing drivers

SoyFriedBryce

Reputable
Feb 1, 2015
3
0
4,510
A friend of mine just built his first gaming computer, and everything was working fine. He installed the OS (windows 7) got all the parts in correctly, but then after installing the drivers, suddenly his mouse and keyboard arn't working anymore. They show up in the bios, and work in the bios, but in windows, they wont do anything. We're assuming it has to be the drivers since they were working before. How do we solve this? We can't delete or re install anything since we can't control the computer without a keyboard and mouse.
Edit: we tinkered around in the bios and now the keyboard and mouse arn't working in there either. Any ideas? Hes using an asrock extreme 3.