Question about Steam Refunds

Dravenzo

Honorable
Apr 10, 2015
136
1
10,695
Ok so im currently buying a new card and it comes with a free copy of Witcher 3 Wild hunt for steam, but i already pre orderd Witcher 3 like 3-4months ago. So il get a refund from witcher 3 buy gta 5 and activate witcher 3 key from the card seems like a win to me.
But i was wondering how long it will take? Will i get my money back to the wallet insantly or it will take some time?
 
Solution
I may have misunderstood you, but if I read you correctly, you will not get anything.

In my eyes, it is Utopian to think that you'll receive any money. Lets break it down:

1) You bought Witcher 3 months before you buy your new GPU.

2) When you buy your new GPU, there is a campaign which gives you a free version of Witcher 3.

3) Given you already bought that game, you would like to have a refund.

That is the the problem. You want a refund for something you didn't pay for. It's like going to a store and buying an item, and that store has an campaign where if you buy item X you get item Y for free. What you would say in such a situation is:

I only want item X, therefore I require you to refund item Y. This makes no...
I may have misunderstood you, but if I read you correctly, you will not get anything.

In my eyes, it is Utopian to think that you'll receive any money. Lets break it down:

1) You bought Witcher 3 months before you buy your new GPU.

2) When you buy your new GPU, there is a campaign which gives you a free version of Witcher 3.

3) Given you already bought that game, you would like to have a refund.

That is the the problem. You want a refund for something you didn't pay for. It's like going to a store and buying an item, and that store has an campaign where if you buy item X you get item Y for free. What you would say in such a situation is:

I only want item X, therefore I require you to refund item Y. This makes no sense. How can Nvidia (I believe it is their Witcher campaign) refund something they have given you for free? It's a bullshit mentality. The only thing you can do, is to refuse to accept the copy.

Now if you had actually paid for it; if the specific price of the GPU rose exactly the amount Witcher 3 costs, you'd have a persuasive argument for a refund, though even in that case, steam will definitely not grand you one.

"Steam Refund Policy
As with most software products, unless required by local law, we do not offer refunds or exchanges on games, DLC or in-game items purchased on our website or through the Steam Client. Please review Section 3 of the Steam Subscriber Agreement for more information."

https://support.steampowered.com/kb_article.php?ref=8360-wejc-2625#refund
 
Solution

Dravenzo

Honorable
Apr 10, 2015
136
1
10,695


I dont understand what are you talkign about. I bought the witcher 3 pre orderd it like 3months ago, and i spent 50euros on it from the steam wallet and when i go to the account details i can request a refund for witcher 3, by the steam rules it says that i will get the money back to my steam wallet so il buy a gta 5 and then activate the witcher 3 key. Steam gives refunds only to pre orderd games and if they didint came out yet. My question only was how long will it take to get my money back to the wallet.
There if found what the steams says about the pre order refunds: https://support.steampowered.com/kb_article.php?ref=6345-QIDX-7244
 


I am sorry then, the first thing I wrote was this: "I may have misunderstood you, but if I read you correctly, you will not get anything." Hence, that is exactly what happened, I misunderstood you.

Regarding your last question, I believe it is instant, however I am not completely sure. I remember under the H1Z1 controversy, that refunds were being issued, and those were "instant," You went into the steam wallet, selected refund, and then the money was issued.

Sorry that I misunderstood you, but, as I said, I accounted for that possibility in my very first sentence. Good day, Sir.

 

Dravenzo

Honorable
Apr 10, 2015
136
1
10,695


No worries bro, its good that your helping me anyways! :)
You should still check out and correct me if im wrong on something at pre oreder refunds: https://support.steampowered.com/kb_article.php?ref=6345-QIDX-7244
 


I wish I could be of more help, but I simply don't know how long the refund takes, however seeing the link you provided, you are correct regarding the pre order refund. If I was you, I would go for it. Refund the W3, buy GPU and get another version of W3, buy GTAV and enjoy that gameplay with a new GPU. Good luck.
 

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