Audioengine D1 not recognized under win8

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xdevilx2

Reputable
Apr 18, 2015
8
0
4,510
Hello everybody,
I just got an new PC and thought to myself why not try Windows 8.
Now my Audioengine D1 DAC doesn't get recognised anymore (It's supposed to be plug and play, so no drivers).
I tried every single USB Port, de and re installing the driver, switching cables, I deactivated USB power management and updated all mobo drivers, but nothing helped.
Mainboard: MSI Z97S SLI Krait
CPU: I5 4690K
GPU: GALAX GTX970

Is there anything else I can do?
 
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xdevilx2

Reputable
Apr 18, 2015
8
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4,510


Yea, I already have that. I downloaded and updated all mainboard drivers.
 
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xdevilx2

Reputable
Apr 18, 2015
8
0
4,510
The DAC is connected via SPDIF/Toslink to a soundcard (Terratec Aureon 5.1, mobo doesn't have a Toslink port) and for power you need to connect it via USB. At the moment I have my speakers connected to the soundcard via mini jack and it works. On my old pc the mainboard had a Toslink port and I didn't need a soundcard.
 
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xdevilx2

Reputable
Apr 18, 2015
8
0
4,510
I don't think it has anything to do with the soundcard. I have my speakers connected via mini jack to the soundcard and it works. I installed the driver from the CD, don't know if thats the right one. I'm going to download the driver from their website now.
 
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ko888

ko888

Titan
Feb 18, 2009
16,708
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84,990


What I'm trying to determine is if you're getting any audio output on the TOS-Link connector.

Do you see a Digital Output(Optical) playback device listed in the Windows Sound applet? Is it set as the default device?
 
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ko888

ko888

Titan
Feb 18, 2009
16,708
41
84,990
I've read the following in another forum about the Audioengine D1 24-bit DAC and Windows 8.1 not recognizing the device and the following solution was suggested:

Right-click the Start button and go into Power Options. Under the advanced settings, turn off/disable "USB Selective Suspend".
 
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xdevilx2

Reputable
Apr 18, 2015
8
0
4,510
On my old build I used a longer cable and it worked. On my new one I tried both and it didn't make a difference. The usb hub would be my next step, but first I have to buy one.
 
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