Need advice on potential component failure

big cheese

Reputable
Apr 20, 2015
3
0
4,510
I have a friend who was running windows xp and encountered the "system file missing/corrupt" issue. I initially resolved this issue by backing up through mini xp and then formatting the hard drive with the xp cd.

However this problem has occurred again after installing fresh windows xp. I have already run a memtest86 (1pass) with no errors and also a CHKDSK which did find errors and apparently corrected them.

I suspect the problem is the hard drive, but I am not 100% sure. So would it be best to change hard drive and possibly OS.

Thanks



 
Solution
Try running the manufacturers diagnostic tools on the hard drive.

Seagate - http://www.seagate.com/gb/en/support/downloads/seatools/

Western Digital - http://download.wdc.com/windlg/WinDlg_v1_28.zip?v=3484

Hitachi - just use the WD tools, it's the same company. Or use WinDFT but I think it's outdated - https://www.hgst.com/support/downloads#DFT

If the drive passes a long test it's very unlikely to be at fault.


PS.
SeaTools works on almost any drive so if you are unsure just use that.

casper1973

Distinguished
Dec 30, 2012
942
0
19,360
Try running the manufacturers diagnostic tools on the hard drive.

Seagate - http://www.seagate.com/gb/en/support/downloads/seatools/

Western Digital - http://download.wdc.com/windlg/WinDlg_v1_28.zip?v=3484

Hitachi - just use the WD tools, it's the same company. Or use WinDFT but I think it's outdated - https://www.hgst.com/support/downloads#DFT

If the drive passes a long test it's very unlikely to be at fault.


PS.
SeaTools works on almost any drive so if you are unsure just use that.
 
Solution