HWMONITOR doesn't show +12V?

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odemmah666

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I wanted to check my rails' values for some reason(to check whether psu is defective or not)...and I see that what I'm getting is kinda different from those who get proper readings.

Hardware monitor ITE IT8620
Voltage 0 0.79 Volts [0x42] (CPU VCORE)
Voltage 1 2.04 Volts [0xAA] (VIN1)
Voltage 2 2.00 Volts [0xA7] (+3.3V)
Voltage 3 3.41 Volts [0xA9] (+5V)
Voltage 5 -7.10 Volts [0x94] (-12V)
Voltage 6 -6.00 Volts [0x7D] (-5V)
Voltage 7 2.84 Volts [0x8D] (+5V VCCH)
Voltage 8 1.56 Volts [0x82] (VBAT)
Temperature 0 28°C (82°F) [0x1C] (TMPIN0)
Temperature 1 34°C (93°F) [0x22] (TMPIN1)
Temperature 2 24°C (75°F) [0x18] (TMPIN2)
Fan 0 2064 RPM [0x147] (FANIN0)
Fan 3 491 RPM [0x55F] (FANIN3)
Fan PWM 0 0 pc [0x0] (FANPWM0)
Fan PWM 1 0 pc [0x0] (FANPWM1)
Fan PWM 2 0 pc [0x0] (FANPWM2)

these are the values i get from application and I cant see +12V's values...does that mean something is wrong?....could that be a possible reason why my pc shuts down and reboots while playing a game?

thanks for your help.
 
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odemmah666

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yeah you're right...hwinfo shows +12v values....thanks:)
when doing furmark's test, min value for +12v is 11.664v(current) and after shutting it down i get 12.024v which is also the max value overall. well I don't get much from these stuffs but I suppose it's not supposed to go below 12v while doing stressful things.
 
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ko888

ko888

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The ATX12V Power Supply Design Guide states that the +12V rail must not drop below +11.40 Volts and must not rise higher than +12.60 Volts.

Your +11.664 V minimum and +12.024 V maximum is within ATX12V specs.

What's the brand and model of your power supply unit?
 
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odemmah666

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PSU: http://www.thermaltake.com.au/products-model.aspx?id=C_00001977

and my mobo is gigabyte z97x gaming 5 and I just updated its BIOS to latest ver. (F6e) because some said it lowered overall voltage requirements...but if what you said its true then I shouldn't worry about my PSU but my cpu cooler then?....because pc never shuts down itself if I do those GPU tests and the only possible reason left is cpu or its cooler I use...which is also thermaltake:)
 
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odemmah666

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today I did OCCT PSU stress test....most of the time my cpu's temperature stayed at 77°C which is above you said...then, at the 52 minute it crashed on core:0 said it exceed the max. temperature limit (85°C)...it just suddenly happened so couldn't finish the one hour psu stress test successfully. And today again, when I was playing heroes of the storm...it shut down then reboot itself...its really frustrating:(...the thing is this problem doesn't happen when I play more power hungry games like mortal kombat X.
 
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junkeymonkey

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some of them stress test can over stress your parts and can lead to damage if not careful

with intel coolers theres a fine line I the cooler being right and wrong as far as fit - tightness - loose to much or little paste

a incorrect cooler install can make or break ya..
 
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odemmah666

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btw OCCT psu stress test didnt shut my pc down it just stopped itself testing because of overheating on CPU...but playing games causes that shutdown/reboot. (furmark's gpu stress test also didnt cause to reboot) but maybe because its something that happens in time.
intel processor diagnostic tool passed on all tests...does that mean now that everything is OK with my CPU?
 
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junkeymonkey

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how hot did it get with it ?? like I said some of them stress test will run until something fails or shuts down I don't guess I ever use the ones you ran

i'll look up that psu test thing never did that and I'm suer a quality unit has some kinda fail safes to protect things ??

i'll see and get back
 
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odemmah666

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yes. that test stopped itself at the fifty second minutes(couldnt complete 1 hour) because of over temperature at core:0 with 86°C. I always observe the temperatures of my cores when I do these tests and I always see that core:0 has the highest temperature and these tests done with stock speed of cpu which is 3.5ghz(up to 3.9 t.b.)
well if these stuffs can push my cpu that much with stock speed then there's a trouble I guess.
whats making me crazy is these tests just stop working if something is not right but never reboots my pc unlike what games do:S (some said I should run those stability tests for hours in order to be sure though).

 
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odemmah666

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well cant be sure but should be fair I guess...I do know that its not hot at least.

last time I checked my cooler looked kinda warped so I might need to reinstall it.
 
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junkeymonkey

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-I just ran the intel test 2 times and my 4670 [non k] gets to 58c hottest core and 54 coolest for the 8 min cpu load run ??

running y-cruncher a bit hotter doing the 2,500,000,000 multi threaded pi run. 83c hottest 78c coolest core all according to hw monitors readings

http://www.numberworld.org/y-cruncher/


well no shut downs with all that ??

 
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odemmah666

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well as I said I run these tests with stock speeds on 4770k and intel test only give 45C max(4 min run on cpu load by default) and 2.500.000.000 y-cruncher completed succesfully with hottest core:87C and coolest core:76C...and no shut downs at all...
I started to wonder if this shutdown/reboot is a software-sided problem?

 
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junkeymonkey

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I think that stress test maybe running things up to past there max and causing the shut downs ?? I do recall older ones did this it would run things up until it shuts down and reports that limit or something ? as ko88 kinda pointed out theres stress test and theres stability testing , and to me stress is to run things up until it gives out [opinion]

seems if you ran that y-cruncher witch works your cpu and taxes your memory with out a bsod or shutdown ?? its putting a good load overall on the system to calculate that pi.. that's hammering - 25,500,00,00 is the max test I can do due to I only got 16gb of memory so I'm good with that

just for fun what score did you get on the 1,000,000,000 to compare for fun ?

User: EL'Chepo


Processor(s): Intel(R) Core(TM) i5-4670 CPU @ 3.40GHz
Logical Cores: 4
Physical Memory: 17,107,124,224 bytes ( 16.0 GiB )
CPU Frequency: 3,399,109,584 Hz

Program Version: 0.6.7 Build 9457 (Windows - x64 AVX2 ~ Airi)
Constant: Pi
Algorithm: Chudnovsky Formula
Decimal Digits: 1,000,000,000
Hexadecimal Digits: Disabled
Threading Mode: 4 threads
Computation Mode: Ram Only
Working Memory: 4,859,459,952 bytes ( 4.52 GiB )
Logical Disk Usage: 0 bytes ( 0 bytes )

Start Date: Thu Mar 05 16:43:01 2015
End Date: Thu Mar 05 16:46:07 2015

Computation Time: 169.071 seconds
Total Time: 186.144 seconds

CPU Utilization: 387.329 %
Multi-core Efficiency: 96.832 %



 
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odemmah666

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althought I have the half of that RAM, my pc was able to finish the test with same settings (2.500.000.000) without any bsod or shutdown....I guess its really a good thing to hear then:)

anyway this is the score I got:


Processor(s): Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
Logical Cores: 8
Physical Memory: 8,418,291,712 bytes ( 7.84 GiB )
CPU Frequency: 3,500,034,385 Hz

Program Version: 0.6.8 Build 9460 (Windows - x64 AVX2 ~ Airi)
Constant: Pi
Algorithm: Chudnovsky Formula
Decimal Digits: 2,500,000,000
Hexadecimal Digits: Disabled
Threading Mode: Windows Thread Pool -> ? / 8
Computation Mode: Ram Only
Working Memory: 12,350,877,200 bytes ( 11.5 GiB )
Logical Disk Usage: 0 bytes ( 0 bytes )

Start Date: Thu Apr 23 02:48:00 2015
End Date: Thu Apr 23 03:12:18 2015

Computation Time: 1279.400 seconds
Total Time: 1458.001 seconds

CPU Utilization: 238.340 %
Multi-core Efficiency: 29.793 %

any more ideas about detecting the cause of shutdown?....or should I just format my pc first?:)
 
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junkeymonkey

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I did not save that 2,500,000,000 but seeing you did it with less memory that it needs I'd say that was a plus its self .. i'll rerun the 250, test and save to see ..

for the amount of memory your running you need to only do up to the 1,000,000,000 and not do all that swap so it will run it clean


ser: EL'Chepo


Processor(s): Intel(R) Core(TM) i5-4670 CPU @ 3.40GHz
Logical Cores: 4
Physical Memory: 17,107,124,224 bytes ( 16.0 GiB )
CPU Frequency: 3,399,085,376 Hz

Program Version: 0.6.7 Build 9457 (Windows - x64 AVX2 ~ Airi)
Constant: Pi
Algorithm: Chudnovsky Formula
Decimal Digits: 2,500,000,000
Hexadecimal Digits: Disabled
Threading Mode: 4 threads
Computation Mode: Ram Only
Working Memory: 12,347,006,608 bytes ( 11.4 GiB )
Logical Disk Usage: 0 bytes ( 0 bytes )

Start Date: Wed Apr 22 19:59:05 2015
End Date: Wed Apr 22 20:07:54 2015

Computation Time: 486.942 seconds
Total Time: 529.425 seconds

CPU Utilization: 387.864 %
Multi-core Efficiency: 96.966 %
 
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odemmah666

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yeah this time it ended much sooner.
max core temp:85
min core temp:74

Processor(s): Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
Logical Cores: 8
Physical Memory: 8,418,291,712 bytes ( 7.84 GiB )
CPU Frequency: 3,500,041,633 Hz

Program Version: 0.6.8 Build 9460 (Windows - x64 AVX2 ~ Airi)
Constant: Pi
Algorithm: Chudnovsky Formula
Decimal Digits: 1,000,000,000
Hexadecimal Digits: Disabled
Threading Mode: Windows Thread Pool -> ? / 8
Computation Mode: Ram Only
Working Memory: 5,084,344,360 bytes ( 4.73 GiB )
Logical Disk Usage: 0 bytes ( 0 bytes )

Start Date: Thu Apr 23 04:02:30 2015
End Date: Thu Apr 23 04:05:03 2015

Computation Time: 142.731 seconds
Total Time: 152.605 seconds

CPU Utilization: 738.717 %
Multi-core Efficiency: 92.340 %

so what results I achieved from this?...I suppose I can now say that my CPU and RAM is working proper/stable. furmark and unigine valley's gpu tests are also good. According to ko888, PSU does its job enough...

then why the hell my pc shutdowns while gaming?:)

 
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junkeymonkey

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hard to say ? you would think if it was any issue with what we all did it would of had a issue some where or some how and shut down as well ??

hard for me to say on the games I don't play any games that are not fully on a disk if there any 3ed party crap like steam type stuff or internet connection required I don't put them on my rig ..

your mandatory having to accept there malware clients that your forced to accept there content so then you don't know what there polluting your computer with you will take there downloads that may cause you harm and that's just too bad so sad for you .

this is why if the game relies on 3ed party involvement it don't come around here

I guess re install the games and see about the cards drivers monitor the temps when gaming to see if it gets hotter then what we done here ? it maybe running the chip hotter for some reason and causing these shutdowns .

how will heaven bench run ?? it to me is a little tougher than valley ?

like I say I don't do games that I have to deal with a out side 3ed party in order to install load and play and accept content I don't feel I want and if I don't accept it I cant play the game and give them control [as steam says in there eula ''with out limitations '' ] what ?? no way hombre -- that to me is pure stupid to do and I don't allow that .

have you looked up the games to see if any reports like you got with others with that game or games ?? have you checked your hard drive to see if it was going bad in some way or may need a firmware update ??

just seems odd its just games and seemingly nothing we tried so far .. i'll need to think on it some and google it around




 
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junkeymonkey

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I looked around maybe it is the psu ?? it may not be able to hold its power to the hard ware and has a voltage drop that causes the shutdowns ?

that maybe why the occt test is failing due to it puts the full load on everything at once ?? and seeing the tests we just ran don't use gpu ?? maybe with everything drawing full load something in the psu in that instant clicks and theres your shut down ??

just don't know tough call on what to look at next

 
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odemmah666

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actually occt psu stress test uses everything...which includes gpu too...but the reason it fails is the over temperature on cpu. app has specified a max. temp point to stop the test which is 85C so when my cpu reached that it stopped but pc never shutdowns during this period.
 
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junkeymonkey

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can you run the hw monitor in the background to log readings while you play a game you shut down with to check reading after you get a shutdown to see what mite show up ??

what about event view in windows any thing pop up in that ??

looking back to your first post of then psu voltages I see that its kinda low all around ??


Supply [V]

Tolerance

Range (min. to max.)

Ripple (p. to p. max.)

+5 VDC ±5% (±0.25 V) +4.75 V to +5.25 V 50 mV yours= shows 3.41v
−5 VDC ±10% (±0.50 V) –4.50 V to –5.50 V 50 mV
+12 VDC ±5% (±0.60 V) +11.40 V to +12.60 V 120 mV
−12 VDC ±10% (±1.20 V) –10.80 V to –13.20 V 120 mV yours= shows 7.10v
+3.3 VDC ±5% (±0.165 V) +3.135 V to +3.465 V 50 mV yours= shows 2.0v
+5 VSB ±5% (±0.25 V) +4.75 V to +5.25 V 50 mV


I wonder if a part that runs off one of them is dipping too low ??

try another card driver and reinstall a game that fails and see if something changes but that should show in the event viewer if it was a driver or application ?
 
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