Computer rebooting when alt tabbing/playing games

Toggle sidebar Toggle sidebar
F

FunkTheWorld

Honorable
Dec 30, 2013
37
0
10,530
Hey all,

Last night I was playing some Smite with some friends and I alt tabbed out of Smite while there was some down time to put on a playlist in Google Chrome. When I tabbed back into Smite, my screen went black and my computer rebooted instantly. I wasn't sure what had happened but figured it was just some sort of bug or maybe I'd hit a plug on accident so I kept going like nothing happened. It happened again within minutes, and then again. I tried looking into it and think it's something to do with my PSU but I'm not sure, maybe you guys can help me? This is what my event viewer is giving me:

a2938f9c21.png


My specs are:
GTX 780
i5-3570K
16GB G. Skill Sniper Series RAM
Antec 620W PSU
ASrock Z77 Extreme 3
Hyper 212 EVO aftermarket cooler
Samsung 830 EVO SSD 120GB
1TB WD Black HDD
NZXT Phantom 410 Case
Windows 8.1
 
Solution
I
Try to fix the OS first. Reconnect the OS drive and -

Boot into Safe Mode (F8) and trya Computer Repair. Then try it. If that doesn't work, then try Safe Mode again but this time try Last Known Good Configuartion (System Restore). See http://windows.microsoft.com/en-au/windows/advanced-startup-options-including-safe-mode#1TC=windows-7

If neither work, then see if you can do a Diskcheck with Repair from Safe Mode. If not then put it in another PC (not as the OS drive) and try Diskcheck with repair from there. Also check it with the manufacturer's diagnostic too eg Seagate - Seatools, WD - Lifeguard.
Sort by date Sort by votes
I

i7Baby

Titan
BANNED
Jul 25, 2012
44,084
2
106,960
This usually indicates a problem with the hardware. Or, the driver can cause this problem. To help isolate the problem, check the following items:

1. Overclocking: Disable overclocking to see whether the issue occurs when the system is run at the correct speed.
2. Check the memory: Verify the memory by using a memory checker eg Memtest or Windows memory diagnotic tool. Verify that each memory chip is the same speed and that it is configured correctly in the system.
3. Power supply: Make sure that the power supply has enough wattage to appropriately handle the installed devices. If you added memory, installed a newer processor, installed additional drives, or added external devices, such devices can require more energy than the current power supply can provide consistently. Post the 12v, 5v and 3.3v readings from bios.
4. Overheating: Check whether the system is overheating by examining the internal temperature of the hardware.
5. Defaults: Use system defaults, and run the system - do a bios or cmos re-set.

If you see that the computer generates a Stop error that contains a BugcheckCode value that is not reported in an event ID 41, change the restart behavior for the computer. To do this, follow these steps:

1. Right-click My Computer, and then click Properties.
2. Click Advanced system settings.
3. Click the Advanced tab.
4. In the Startup and Recovery section, click Settings.
5. Click to clear the Automatically restart check box.

 
Upvote 0 Downvote
F

FunkTheWorld

Honorable
Dec 30, 2013
37
0
10,530


I did add 8GB more of RAM fairly recently, but it's been working fine up until tonight. From what I hear from the people I've asked everyone seems to think it's the PSU. I'll try and get the readings from the BIOS ASAP.

I haven't actually been getting any error messages which is why the problem seems difficult to track down, so I did turn off automatically restart before posting this to see if maybe that fixes that problem.

EDIT: I went ahead and put together a part list to check for any compatibility issues and I came up with this:
3bdfb676d9.png


Does this mean my CPU is not able to handle the extra memory and is crashing, thus forcing the reboot?
 
Upvote 0 Downvote
F

FunkTheWorld

Honorable
Dec 30, 2013
37
0
10,530


If it is the OS Drive or OS what would be the steps to solving that issue?
 
Upvote 0 Downvote
F

FunkTheWorld

Honorable
Dec 30, 2013
37
0
10,530


I unplugged my SSD and was able to boot the PC and get into the BIOS with no issues. Any idea on whether it's the OS or OS Drive now?
 
Upvote 0 Downvote
I

i7Baby

Titan
BANNED
Jul 25, 2012
44,084
2
106,960
Try to fix the OS first. Reconnect the OS drive and -

Boot into Safe Mode (F8) and trya Computer Repair. Then try it. If that doesn't work, then try Safe Mode again but this time try Last Known Good Configuartion (System Restore). See http://windows.microsoft.com/en-au/windows/advanced-startup-options-including-safe-mode#1TC=windows-7

If neither work, then see if you can do a Diskcheck with Repair from Safe Mode. If not then put it in another PC (not as the OS drive) and try Diskcheck with repair from there. Also check it with the manufacturer's diagnostic too eg Seagate - Seatools, WD - Lifeguard.
 
Upvote 0 Downvote
Solution
F

FunkTheWorld

Honorable
Dec 30, 2013
37
0
10,530


Alright, I'll try those. Thanks so much, you've been a huge help!

EDIT: Is "Refresh your PC" the same as Computer repair? I can't seem to boot into safe mode since I installed windows on my SSD.
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom