Hard Disk Drive Goes Missing After Logitech Driver Installation

Sergeant Bad-Touch · Apr 22, 2015

I have 7 hard drives in my PC. During the installation of Logitech Gaming Software 8.58.183 for my G9X mouse all programs associated with my F: 3TB drive crashed, then I completely lost the drive. Even my BIOS cannot see it anymore. However, it's the only drive that went missing. Any ideas on how I can find it again?

SuperSoph_WD · Apr 23, 2015

Welcome to Tom's Hardware, Sergeant Bad-Touch!

Does the drive show up once you uninstall the driver?
I highly doubt that this can cause the HDD to go missing even from BIOS. I'd suggest you to check the connections inside the PC and maybe power it down and re-seat the cables.
Another thing that might get that drive detected is using a different SATA cable for it (or swapping it with another HDD's cables). If that doesn't work, I guess you can try it on another computer or use a dock station (or SATA-to-USB cable) to see if it gets recognized.

Let me know how it goes!

SuperSoph_WD

Sergeant Bad-Touch · May 8, 2015

SuperSoph_WD :

Sorry for the late reply. I ended up swapping the positions of the missing hard drive and a hard drive that my PC could see, when I rebooted it saw them both. Weird.

Thanks for your help.

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Hard Disk Drive Goes Missing After Logitech Driver Installation

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