Samsung smart tv isn't connecting to the internet anymore

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Blah_619

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Apr 23, 2015
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4,510
We had our tv for a while and it suddenly stop connecting to the internet. Our internet is AT&T Uverse tv. Wen we try logging in the number on the side would all be zeros. Please help and give instructions too. If it's not to much of a bother
 
Solution
D
I just thought I would post this solution here after I spent several days and hours on the phone trying to get my Samsung Smart TV to connect to the internet. After having the television for 2 years with not problems at all, suddenly it would not connect to WiFi. The last tech at Samsung that I spoke with knew exactly what to do and my TV was back working and connection to the internet within a few minutes. He told me to reset the DNS to 8888.
Detailed instructions for the computer challenged community such as me:
On your TV remote, go to Menu, Settings, Network
Next select Network Settings, Start, IP Settings
Then select DNS mode and make sure the green check is on "manual"
Enter 8 8 8 8 and OK
Bingo, instant internet
(note - I also...
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D

Dashing_star

Reputable
Feb 5, 2015
299
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4,860
I just thought I would post this solution here after I spent several days and hours on the phone trying to get my Samsung Smart TV to connect to the internet. After having the television for 2 years with not problems at all, suddenly it would not connect to WiFi. The last tech at Samsung that I spoke with knew exactly what to do and my TV was back working and connection to the internet within a few minutes. He told me to reset the DNS to 8888.
Detailed instructions for the computer challenged community such as me:
On your TV remote, go to Menu, Settings, Network
Next select Network Settings, Start, IP Settings
Then select DNS mode and make sure the green check is on "manual"
Enter 8 8 8 8 and OK
Bingo, instant internet
(note - I also was told to click on Samsung Smart Hub in upper right corner. I had reset my TV and it needed to update and add back my programs)
 
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Solution
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NottaTechie

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Apr 23, 2015
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4,510


 
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NottaTechie

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Apr 23, 2015
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4,510
Dashing Star--- Thank you, thank you, thank you. I had your identical problem on about the same date and have been unable to solve it. But your solution and detailed instruction solved the problem in less than five minutes. From a lot of Internet browsing I see this is not an uncommon situation. I hope a lot of people are able to see your solution. Thanks again.
 
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NottaTechie

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Apr 23, 2015
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4,510


 
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D

Dashing_star

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Feb 5, 2015
299
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4,860





Glad to hear your problem get solved!!!!!!!
 
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P

P1SimonBarSinister

Prominent
Jun 30, 2017
1
0
510
I had this same problem. My power strip is connected to a wall switch. I simply before I left for work turned the light switch off. And when I came home from work, I turned my light switch on and my tv on. My tv was connected to the Internet again.
I suggest try unplugging the tv and wait a few minutes and plug it back in. It should work the same way.
 
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J

j.potts1

Prominent
Jan 25, 2018
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