how do I turn wireless wifi on/off when it doesn't appear on windows 8 but I can access only with a cable.

lostitlongago

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Apr 23, 2015
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HP Pavilion 15-n217tx touch smart
Go to search on RHS type in wireless - wireless turn on/off click on
opens Network - only buttons to turn on are: airplane mode and wirless devices - bluetooth.

I am unable to access wifi completely from my laptop. Only way I can get internet anywhere is by cable.

I have downloaded and updated drivers, I have the wizard but it can't even find my hotspot from my phone. Something major is wrong and my computer friend can't even advise me.

I am not a computer wiz so basic terminology please
 

lostitlongago

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Apr 23, 2015
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thanks - yes f12 light is permanently on. Only turns off/on airplane mode and when done with FN key nothing happens.

 

foolishcreature

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Dec 13, 2014
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You can try tethering from your phone to your laptop.
 

lostitlongago

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Apr 23, 2015
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I have tried tethering too... None of it can be seen. It's like the whole wifi details screen has been wiped. Can anyone tell me how I can reinstall it please. I have already downloaded the driver as a friend suggested I had lost that but that wasn't the case either.
 

foolishcreature

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Dec 13, 2014
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You can try the HP forum I'm sure someone else has had this problem before. Also try a Ethernet cable if possible .