Windows 7 pro x64 bit Hang w/o BSOD; Error code 80092004. Need a veteran!!

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R

Ruefio

Reputable
Jul 13, 2014
7
0
4,510
Issue: I am having system hang ups while under load and there is no BSOD. Sometimes it is system wide and other times it is a hang up on a single program. I can usually reproduce this by loading up World of tanks, Skype, TeamSpeak3, any Internet Browser, and quickly swapping through the programs. (Will provide a system summary at the end of this post)

I have seen several threads on this matter, and in fact, I have decreased the frequency in which the situation was happening by using IE to install the latest version of flash. However, I am still having a hang up here and there and I also can not install "Cumulative Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB3038314)". Many people have suggestions across many threads on different sites but none seem to have a solution to this issue. It produces error code 80092004. I can only reach 11% on this update before it fails every time. Even as I write this issue, I opened a new tab to copy a URL to paste to this topic and Chrome froze, yet I could swap to World of tanks and run a match. This is very frustrating.

I thought the issue might be limited to my creating a Admin and Limited user account as an added security measure I read about on this site:

http://www.sevenforums.com/system-security/92159-bad-turn-off-user-account-control.html

However, I can still seem to produce the issue on my admin account as well as my limited user account. Furthermore, I feel as if this measure is somewhat redundant as I have to run everything as admin anyways to get them to work the way I want to, IE: I have to run my game and my mods as admin just to get them to work together when running World of Tanks, else world of tanks uses some but not all of them or just plays vanilla. Have I set this up wrong or is this working as intended? Is it worthwhile to do this?

To expedite this process I am willing to speak on TS/Skype for help in the endeavors to trouble shoot my issues.

Is this an underlying hardware issue or software issue? I ran the Core Temp program to monitor temps while experiencing these issues and it doesn't seem to be an issue of overheating. I am running this system with my OS loaded on my two SSD with two spindle drives as backup. Both are in Raid 1 format for redundancy as I am finishing my CS degree and rather not have to redo any assignments.

System Summary:

System Information report written at: 04/25/15 13:11:47
System Name: OWNER-PC
[System Summary]

Item Value
OS Name Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name OWNER-PC
System Manufacturer To Be Filled By O.E.M.
System Model To Be Filled By O.E.M.
System Type x64-based PC
Processor Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz, 4001 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. P1.90, 12/17/2014
SMBIOS Version 2.8
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name Owner-PC\Chris
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 16.0 GB
Available Physical Memory 12.4 GB
Total Virtual Memory 31.9 GB
Available Virtual Memory 26.6 GB
Page File Space 16.0 GB
Page File C:\pagefile.sys

 
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J

johnbl

Polypheme
Nov 4, 2012
10,072
185
67,090
well error code 0x80092004 = Cannot find object or property.
run cmd.exe as an admin, then run
sfc.exe /scannow
and confirm all corruptions are fixed, reboot and run the command again (malware often will unfix something a few seconds later)

I would disable any internet explorer addons.


I would clear the windows update cache.
run cmd.exe as an admin
net.exe stop wuauserv
cd c:\windows
rd /s softwaredistribution
net.exe start wuauserv

then try to apply the updates again. (maybe just install a subset at a time)
then re enable the internet explorer addons.
 
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R

Ruefio

Reputable
Jul 13, 2014
7
0
4,510
Should this also take care of the hanging/freezing I spoke of? The two seem to be issues separate from one another. It is the hanging that is really bothering me as I have a system four years older, running windows 7 32-bit but it has none of these issues (and I run Windows updates every couple of months). As of now, the issue is infrequent and I could not replicate it for the gentleman at a local store who aided me in finishing my computer's raid set up. He seems to think it is limited to something I installed after leaving his store because he had not encountered the issue when he did a run through (1 time). I find that the load I am adding to it now might be greater than that of what he tested before. Still, my older computer can swap around and do everything that I am doing with no issues (what I am doing is listed above in my OP). There is no bsod and end process through the windows task manager does not seem to take care of it immediately. I have to wait for the freeze to resolve.
 
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J

johnbl

Polypheme
Nov 4, 2012
10,072
185
67,090
nope, not likely to fix that. Most likely the "hang and freezing" is causing the problem.

hanging and freezing problems tend to be cause by timing problems in electronics and in controllers outside of the main CPU. The main CPU has its own way to force a bugcheck.

generally, for hanging and freezing problems you start with a BIOS update or reset to defaults (this makes the BIOS reassign all the hardware interrupts and DMA channels, and makes a new database of settings it will then pass to winodws.)

if you continue getting hangs/ freezes, you have to update items:
old USB port drivers, for USB 2.0 and usb 3.0 chipsets, update graphics drivers, disable any HD audio devices that you don't have a speaker connected to. (graphic hardware have sound support for HDMI and display port cables that can be on the same DMA channel as your motherboard sound support)
-raid drivers should also be updated, as drives get older, they get errors and may take too long to resolve the error and cause freezing.
old drive firmware can also be updated (SSD)
- firmware in CD players can be updated,
- firmware in RAID cards can be updated
- firmware in USB 3.0 hubs may need to be updated.

for a hang you often have to make a registry setting to allow you to force a memory dump with a keyboard when the system is hung. Then look at the memory dump and see where the system is hanging.

you would have to run cmd.exe as an admin
run
verifier.exe /standard /all
change your memory dump type to full or kernel then reboot.

the next time you hang, you would use the keyboard to force a memory dump. if the problem is not in the storage system you would be able to make one and look at it in the debugger.

if it is in the storage system, you would add another driver on a different storage subsystem and configure the memory dump to be placed on the secondary drive.



 
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