PC Crashing Randomly, Windows 8.1

JarooBaroo

Reputable
Apr 11, 2015
6
0
4,510
So I had this problem where my computer kept crashing followed up by the blue screen (more info here http://www.tomshardware.com/answers/id-2605544/random-windows-critical-process-died-error.html#15745310), eventually I just did a fresh install on my SSD and moved whatever I wanted to keep to my HDD. Now my computer either shuts down or reboots at random. It's happened twice but like my older problem it seems to only happen when I'm on firefox. It never once happened while I was using more intense things like Ableton or playing GTA V on very high settings. This issue(s) have been going on for months and it's really starting to bum me out :( any help is much appreciated.

DMP Files: http:// (old files are from my last issue.)

PC Specs:

ASUS Z97-A ATX DDR3 2600 LGA 1150

Intel Core i5-4690K 3.5Ghz LGA 1150

Kingston HyperX FURY 8GB 1600MHz DDR3 CL10 DIMM (2 sticks, so 16gb.)

MSI GeForce GTX 970 4GB GDD

XFX TS 550w Full Wired 80+ Bronze PSU

Crucial MX100 256GB SSD (What I installed Windows on.)

WD Blue 1 TB Desktop Hard Drive

Cooler Master Hyper 212 EVO CPU Cooler with 120mm PWM Fan

Optical Drive

Corsair Carbide Series SPEC-01 Mid Tower Gaming Case.
 

JarooBaroo

Reputable
Apr 11, 2015
6
0
4,510


I got the GPU drivers and everything for the MOBO up to date, there is a firmware update for my SSD that I haven't got though.
 

tomcork

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Jan 13, 2015
69
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4,630
Okay, update everything and then get back to me. Give me any more details. I want to narrow the issue down as much as possible.

I will say in advance, if we cannot fix the issue, there is a very useful book that helps you narrow down problems with your computer and then you can fix the problem it ends up on. It is very extensive and gives you lots of details. The book will be useful for years to come.

http://www.amazon.co.uk/Computer-Repair-Diagnostic-Flowcharts-Edition/dp/0972380183

I am from the UK. You will have to find it in the region you are in. (It is only about £14)
 


I doubt that this e-book would teach you anything...
 

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