New HDd working fine for a couple days, now i can't start Windows

Gavilain

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Apr 26, 2015
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Hi, guys. I'm not very good with computers, i`m just recently learning, and i`m from Argentina, so excuses in advance if my english is bad, i' ll try to be as clear as possible.
Recently, my seven year old hard drive went bad, and i replaced it with a 1tb Seagate HDD. So, i connected the HDD, installed Windows and all my aplications just fine, and used my pc with no problems for a couple of days. Then, suddenly I began to notice a little stuttering, like freezes when the system was loading something. When i restarted the computer, it ran chkdsk automatically prior to Windows start , correcting a couple things and the PC worked fine for another couple of days.
But yesterday it began to do these little freezes again. I checked the event viewer and saw there was a lot of errors saying the system couldn't access data in the hard drive, cause the files were corrupted or damage. I ran both Malware Bytes and Avast to check for malware, with zero results. Then i downloaded the Seagate app for checking the HDD, and it reported no errors. So i format the HDD and do a clean WIndows Install. It runs fine for a couple hours, but then i started to notice the same errors being reported in the Event viewer. When i restart my computer, Windows won't start, sending me straight into the system restore screen, and saying it couldn`t restore anything. Ran a clean install of windows again, and a couple hours later the same problem:straight to the system restore screen.
I checked to see if the cables were correctly connected and it seemed fine to me. Could it be the Psu? Some of the cables gone bad? The sata port? My specs:
intel i5 3470 3.2 ghz
Asus p8h61-m lx3 r2.0
Topower Top 650w psu
 
Unfortunately this can be a difficult problem to diagnose. Always the first component that comes to mind as being defective is the HDD, but you've tested the HDD and it seems OK. Still, if you do have another HDD that you could install it probably would be wise to do so.

But assuming that is not practical...

Use the Windows Memory Diagnostic tool to determine if any memory problem exists. If you're running Win 7 click Start, type mdsched.exe in the Search box, and then press Enter. If Win 8.1 just enter "memory" in Search.

We're assuming your SATA connections, memory, & graphics card are all properly seated and appear secure.

Can you substitute another SATA data cable for the HDD connection? Use another SATA data port?

Have you checked the BIOS/UEFI hardware monitor/PC Health in the BIOS to determine that all temps are within normal range, particularly CPU temperature?

Assuming a graphics card is installed in your system and assuming the motherboard provides built-in graphics capability, it would be a good idea to temporarily uninstall the graphics card to determine if that component might be the cause of the problem.

It's conceivable the PSU may be defective. Unfortunately the only definitive way to tell is to substitute another PSU, although if you have a PSU power tester that might provide the answer.

And finally, a defective motherboard. Again, only a substitution will definitively determine if that component is the problem.

Sorry I couldn't give you a better response.
 

Gavilain

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Apr 26, 2015
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Thank you for your long answer. Unfortunately, i can only do some of those things, as i don't have any extra components to troubleshoot. I did the memory diagnosis and it didn`t report any errors. The temperatures seem fine in the Bios. My guess would be it has something to do with either the cables, the psu, or the sata port. I think given there is a lot of those test that i'm not able todo i'll have to take it to a computer expert. Anyway, thank you very much for your detailed response :)
 

Gavilain

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Apr 26, 2015
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4,510
Hi, guys. Ok, i tried a couple different things. I got another Sata data cable and connected the HDD to another sata port. Reinstalled Windows, but even through the installation and first boot the load times were awfully slow, and the hard drive was making a weird sound, like an intermitent screeching is the best that i can describe it. I connected another HDD and it works fine, no weird noises and normal loading times and behaviour. So i guess i just received a faulty hard drive and i'll have to RMA it? What it's weird for me it´s that the Seagate tool for diagnosis gave no negative results. Has anything like this ever happened to you?
 
It's unusual but not unknown. The Seagate SeaTools diagnostic is a particularly reliable tool for testing Seagate HDDs but it does happen that for one reason or another (but usually when there's a mechanical problem with the drive) that the diagnostic program doesn't reflect a faulty disk.