Need help with Windows 7 ... Cannot install Flash or Dot Net 4

KevinZA

Reputable
Feb 8, 2015
15
0
4,510
I am attempting to Install Quickbooks 2012 onto a friends computer . The installer attempts to install Adobe flash active X 10 , This fails . I have downloaded the installer itself and tried on its own and it also fails to install . When it attempts through the quickbooks installer I get : MSI returned 1603 : Fatal error during installation

I have also attempted installing dot net 4 onto the same pc , as I know quickbooks will attempt to install it after the flash . I downloaded the installer and it does not work . I get the following : Failed with error 0x8000247 .

I also tried to update windows and that does not work saying the updater service is not running and must reboot the pc . The windows update service is running and rebooting does not work .

I have tried every solution that I can find and am at my wits end here . Please help .
 
Solution
Is his Windows 7 Genuine? If so, Microsoft has a number of "Fixits" for dot net issues, and you can search on that error message in their KBs for step by step instructions. You may need to stop the updater service, clear out the cache directories, then restart the update service and run Windows Update.
Is his Windows 7 Genuine? If so, Microsoft has a number of "Fixits" for dot net issues, and you can search on that error message in their KBs for step by step instructions. You may need to stop the updater service, clear out the cache directories, then restart the update service and run Windows Update.
 
Solution

KevinZA

Reputable
Feb 8, 2015
15
0
4,510
I ran that windows repair tool , well got as far as the pre check . There seem to be many corrupt file errors . It says must replace them but dont even know where to start . Im not sure how to upload the log file but here is an example of what it says

This File Is Corrupt (Bad Digital Signature):
C:\Windows\servicing\Packages\Windows7SP1-KB976933~31bf3856ad364e35~x86~~6.1.0.17514.mum.

Im pretty sure the windows is genuine . I will ask him though.