hardware reserved memory problem

Anon99

Reputable
Mar 4, 2015
9
0
4,510
Hi

I have a laptop that came with 4 GB memory. It i running win 7 - 64bit. 1 GB is allocated to HW reserved memory. The video card is a discrete card with its own 512MB of memory.

I just purchased a second 4GB memory to put in an open slot in the laptop. My bios recognizes that I now have 8 GB. Windows recognizes in the task manager and in the resource manager that I now have 8GB. But, now 4 GB is HW reserved memory and my amount of free memory only increased from 1 GB to 2GB by the addition of the 4 GB.

I have looked this problem up online and have seen two solutions that people claim work, but neither works for me. The first solution it to go into the boot menu of the config.exe and uncheck the maximum memory check box. The other solution was to change the clearPagefileatshutdown entry in the registry and then change it back to 0. Neither solution worked.

Can someone please help me figure out how to free up the HW reserved memory? From what I have read online, it should only be a few megs, not half my total RAM.

Thanks.
 
G

Guest

Guest
swap memory slots, put new ram where old ram was and vise versa. see if any difference. if that doesn't work check the laptops website for compatible RAM. this has been known to happen with incompatible RAM. also your laptop may need the exact same model ram in each slot. check while your on the site.
 

Anon99

Reputable
Mar 4, 2015
9
0
4,510
I can't really swap the memory slots. Only the second slot is accessible in the laptop. At least not without taking the whole laptop apart.
I don't think it is a ram incompatibility issue because I used the crucial mem detector to identify the exact memory for my laptop. And I was having excessive HW reserved memory even before I upgraded.
 
G

Guest

Guest

glad I could help