DVI No Signal on Monitor

Shannon SJM

Reputable
May 1, 2015
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0
4,520
I am building a new PC. What I ordered was a combo from NewEgg which included the following:
* ASUS SABERTOOTH 990FX R2.0 AM3+ AMD 990FX + SB950 8 x SATA 6Gb/s USB 3.0 ATX AMD Motherboard with UEFI BIOS
* MSI GTX 980 GAMING 4G GeForce GTX 980 4GB 256-Bit GDDR5 PCI Express 3.0 x16 HDCP Ready SLI Support G-SYNC Support Video Card
* Rosewill Photon-850, PHOTON Series 850W Full Modular Power Supply, 80 PLUS Gold Certified, Single +12V Rail, Intel 4th Gen CPU Ready, SLI & Crossfire Ready
* AMD FX-8350 Black Edition Vishera 8-Core 4.0GHz (4.2GHz Turbo) Socket AM3+ 125W FD8350FRHKBOX Desktop Processor
* HyperX Savage 8GB 240-Pin DDR3 SDRAM DDR3 2133 (PC3 17000) Desktop Memory Model HX321C11SR/8
* Mushkin Enhanced ECO2 MKNSSDEC240GB 2.5" 240GB SATA III MLC
* Western Digital Blue WD10EZEX 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Bare Drive

The monitor was purchased separately:
ASUS VG248QE Black 24" 144Hz 1ms (GTG) HDMI Widescreen LED Backlight LCD 3D Monitor Height&pivot adjustable 350 cd/m2 80,000,000:1 Built-in Speakers

After I installed everything and had it all plugged in. I turned it on. The fans in the case were spinning, lights on the motherboard were on. However, I had a "DVI No Signal" on my monitor. I unplugged the cable and tried a HDMI cable and had "HDMI No Signal" on my monitor.

I unplugged everything. I double checked all the cables and the video card and made sure everything was snug. Then retried it and still got the same message(s) on my monitor.

It was suggested to plug it straight in to the video port on the motherboard, which I looked for but the motherboard I had bought did not have one.

Someone explained to me that it should work, but something about the graphics card I had bought might work better with an Intel Motherboard and CPU.

So, I ordered the following new motherboard and CPU:
* ASUS Z97-A LGA 1150 Intel Z97 HDMI 4 x SATA 6Gb/s USB 3.0 ATX Intel Motherboard
* Intel Core i5-4690K Devil's Canyon Quad-Core 3.5GHz LGA 1150 BX80646I54690K Desktop Processor Intel HD Graphics 4600

I installed everything again and plugged my monitor to the video card and still get the "DVI No Signal" or "HDMI No Signal" depending which cord I was trying.

The new motherboard has a port for your monitor so I plugged it into it and still got "DVI No Signal". I then read that you should take your video card out, which I then did. And still got the same message. I even put my monitor on Display Port and got "Display Port No Signal"

Is there something I am missing or haven't tried? Any help would be greatly appreciated.
 
Solution
Ok. So I had the IT guy from my work come and look at it.

He put the RAM in and pressed a "Mem OK" button and it started working.

Not sure exactly what did it. But am glad it's working. Now I can finish putting this thing together and get to using it.

pcgaming98

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Jan 24, 2014
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First of all, whoever told you that it might work better with the Intel CPU is lying. If it doesn't work, it doesn't work. They might've been referring to gaming performance, not making the screen work.

Now, have you tried using different cables? Different TYPES of cables too? Like maybe using a HDMI cable to make sure the card is alive? Using another DVI cable? Using another monitor to make sure your current monitor doesnt have a faulty port?
 

Shannon SJM

Reputable
May 1, 2015
8
0
4,520


I did try my old monitor, which worked on my old PC, but I got same message.

Have not tried different cables...like a different DVI cable.

Should I put the video card back in or leave it out and try a different DVI cable on the port that's on the motherboard?
 
Then CPU is supported. if the CPU fan does spin and still no go, then I suggest connecting a case speaker http://images17.newegg.com/is/image/newegg/12-201-032-TS?$S300W$ to the motherboard and starting it with no RAMs installed. See if getting any beeps.
 

Shannon SJM

Reputable
May 1, 2015
8
0
4,520



I've tried different DVI cable and a different HDMI cable. Still nothing.
 

Shannon SJM

Reputable
May 1, 2015
8
0
4,520


Same thing. No Signal. I've even plugged in the TV with an HDMI cable and still get No Signal.

I took the motherboard out of the case and just had the power supply plugged in and the monitor and still got No Signal.

And I tried another power supply which had the same results.

So my husband has ordered me another Motherboard and CPU.
 

pcgaming98

Honorable
Jan 24, 2014
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11,660
It makes sense that your mobo wouldn't give a signal because your CPU doesn't have an integrated graphics component installed on the die. That IGP is what sends the video signal to the monitor were there no dedicated graphics card installed.

As for the 980, it might be a bad card. Bad ports on the card or simply DOA. Instead of a new mobo and CPU, you should RMA your graphics card.
 

Shannon SJM

Reputable
May 1, 2015
8
0
4,520


We're using this CPU:
* Intel Core i5-4690K Devil's Canyon Quad-Core 3.5GHz LGA 1150 BX80646I54690K Desktop Processor Intel HD Graphics 4600

And in the specifications section it says it has Integrated Graphics (Intel HD Graphics 4600)

The motherboard is:
* ASUS Z97-A LGA 1150 Intel Z97 HDMI 4 x SATA 6Gb/s USB 3.0 ATX Intel Motherboard

And in the specifications section it says it has an onboard video chipset which is "supported only by a CPU with integrated graphics."

So trying it without the Video Card is still producing the same No Signal results.
 

Shannon SJM

Reputable
May 1, 2015
8
0
4,520
Ok. So I had the IT guy from my work come and look at it.

He put the RAM in and pressed a "Mem OK" button and it started working.

Not sure exactly what did it. But am glad it's working. Now I can finish putting this thing together and get to using it.
 
Solution