Four different BSODs, new 970, can't figure out whats wrong with computer, can't run any games.

TheSaltyStew · May 1, 2015

I got a gigabyte gtx 970 today and I can't play anything really. It will crash almost immediately, and by crash I don't always mean a blue screen, sometimes it just turns my computer off and restarts it. And on those times no dump file is created.

I have bluescreenview and I've looked up all the names of anything that seems relevant and I get no where, the first two seems to be something about bad hard drives or bad ram. I swapped the ram out with some other ram I had that is of a lower quantity, still crashed. Hard drives, I don't know if any of them are messed up, I have two ssd's and one normal hdd.

The third says something about new hardware, which is the crash that happened after i changed to the other ram. And the fourth crash happened when I changed to another psu I had laying around, because I thought maybe my newer psu wasn't working currently even though it turned on.

Games I tried to play: Elite: Dangerous, Star Citizen, Witcher 2, and Killing Floor 2. Tried them at max settings and lowest settings, usually crash right after I get into game, though I crashed on kf2 while sitting in the lobby. Weird. All of those games work fine on my other graphics card.

PC specs:
Dual Monitor: Asus VG248QE 24" on displayport, samsung something 27" on HDMI
PSU: EVGA 750w B2 Bronze Certified
CPU: i5-4670
GPU: Gigabyte GTX 970 (New), MSI GTX 650ti (old)
RAM: HyperX 16GBs (4x4gb)
Motherboard: MSI z87-g43
Storage: Samsung 840 evo 250gb ssd, pny optima 240gb ssd, western digital 1gb hdd

1LiquidPC · May 1, 2015

Well, it looks to be the card causing it somehow based on your description. You've already swapped RAM and PSU and it's still crashing, and everything was working fine w/ the 650Ti, correct? Tried the simple things such as UEFI update, recheck the cables going to the card/motherboard since they've been swapped, checked card itself closely for some kind of damage, fan spinning correctly? What are your idle temps?

TheSaltyStew · May 2, 2015

well, my 650ti did work... after swapping ram and changing psu and then going back to the newer ram and psu and realizing i have no idea whats wrong, i thought well i still have my 650ti i can play games with that.

Then I started kf2 just to make sure got in game killed 10 zombies, crashed https://i.imgur.com/KGRLBWP.png I am lost more than ever now. please help.

Here are all the minidump files https://mega.co.nz/#!2N5WFBRI!bS8xs00nieTlDu4NCcuFEXbH3VCmFZ4gDxxU-hhUBBU

Edit: From what I've heard bios updates on msi motherboards arent exactly "simple" any advice on that, mines out of date but everyone says that they've bricked their mobo by trying to flash an update. Other than that I have rechecked cables and the card, its in perfect condition. Fans do spin correctly. Idle temps on the card are around 40c

1LiquidPC · May 2, 2015

I found this as it may be of some help. To be honest, I'm half asleep typing this response. I'll be on tomorrow to see if you've replied back to try to help. This looks to match the info from your screenshot. http://winwiki.org/critical-object-termination-bsod/

TheSaltyStew · May 2, 2015

Well I downloaded it and ran it, it found a few things wrong but wont fix them unless I pay 70 bucks for the program.

1LiquidPC · May 2, 2015

Ouch. Wasn't expecting the cost to *maybe* fix. Where are you reading about bricking MSI boards? I haven't seen that,but I'd say it's possible with any board. I doubt you would brick your board. Did you do any other upgrades? Since you tried other ram and PSU it's unlikely to be them. What happens if you run other stress tests such as 3dmark, valley benchmark instead of a game? Also cpu tests such as prime95, or even Asus realbench software, which runs on anything, doesn't need to be ASUS hardware. Also, have you tried multiple driver versions for the 970 and 650Ti? Also, try an elevated command prompt an type scf /scannow. This will check integrity of the file system For the OS to look for corruption. Also, you may want to system restore back awhile to try that.

TheSaltyStew · May 2, 2015

Ouch. Wasn't expecting the cost to *maybe* fix. Where are you reading about bricking MSI boards? I haven't seen that,but I'd say it's possible with any board. I doubt you would brick your board. Did you do any other upgrades? Since you tried other ram and PSU it's unlikely to be them. What happens if you run other stress tests such as 3dmark, valley benchmark instead of a game? Also cpu tests such as prime95, or even Asus realbench software, which runs on anything, doesn't need to be ASUS hardware. Also, have you tried multiple driver versions for the 970 and 650Ti? Also, try an elevated command prompt an type scf /scannow. This will check integrity of the file system For the OS to look for corruption. Also, you may want to system restore back awhile to try that.

The bricking was related to people using msi's method of flashing (using that stupid msi live update), not the normal one. I was mistaken. Any other hardware upgrades? When?

I haven't tried any stress tests but I'll try those that you listed. And I haven't tried multiple driver versions. After using the command prompt sfc /scannow, it says "Windows Resource Protection found corrupt files and successfully repaired them. Details are included in the CBS.Log windir/Logs/CBS/CBS.log. For example C:\Windows\Logs\CBS\CBS.Log"

I can't access the file, it says access denied.
Should I have run the command prompt in safe mode?

ko888 · May 2, 2015

TheSaltyStew :

To view the CBS.log file you need to run notepad.exe in Administrator mode and then navigate to where the file is located in the File ---> Open navigation window.

1LiquidPC · May 2, 2015

I was referring to any other upgrades at the same time as your 970? Did anything else get removed or moved around in the process? Also, the fact that you found corrupt files is bad, though Windows repaired them. It shouldn't be necessary to have been run in Safe mode. Any way you might have malware/virus hiding somewhere? It might be a good idea to run a chkdsk as well on your drive(s), as well as try other Nvidia drivers. If you don't have any luck here, you may want to restore an old system image(if you made one), or try a system restore. It might even come down to a clean install of your OS. For some reason or another you have/had corrupt OS files, which can cause all kinds of odd problems. If you still want to update your firmware, I'd go the typical USB route, and update it from within the UEFI itself.

TheSaltyStew · May 2, 2015

To view the CBS.log file you need to run notepad.exe in Administrator mode and then navigate to where the file is located in the File ---> Open navigation window.

Is there anyway for me to find out what the sfc /scannow fixed? The CBS.log file is huge and is like japanese to me.

ko888 · May 2, 2015

TheSaltyStew :

If you're looking for a summary of the files fixed, within the CBS.log file, it doesn't exist.

TheSaltyStew · May 2, 2015

ko888 :

So is there no way to figure out what it fixed?

Ouch. Wasn't expecting the cost to *maybe* fix. Where are you reading about bricking MSI boards? I haven't seen that,but I'd say it's possible with any board. I doubt you would brick your board. Did you do any other upgrades? Since you tried other ram and PSU it's unlikely to be them. What happens if you run other stress tests such as 3dmark, valley benchmark instead of a game? Also cpu tests such as prime95, or even Asus realbench software, which runs on anything, doesn't need to be ASUS hardware. Also, have you tried multiple driver versions for the 970 and 650Ti? Also, try an elevated command prompt an type scf /scannow. This will check integrity of the file system For the OS to look for corruption. Also, you may want to system restore back awhile to try that.

I ran 3Dmark on my 650 and told it to run all primary tests, I didnt crash during any of the tests. Some ran a little slow but no crashing. Also did valley benchmark and that too ran fine, no crash. But when I ran prime95 it got to test number 2 on all four cores and after core 1 and 4 apparently passed some 8k mark I crashed, the computer seemed pretty hot inside so I dunno if theres something wrong with the cpu or its overheating, prime95 also said it put some stress on ram so maybe the ram is bad somehow? Havent tried the realbench software yet though.

ko888 · May 2, 2015

TheSaltyStew :

If you know when you ran the sfc /scannow command you can look at the entries with that timestamp.

You would have to go through those entries and pick out the file names of the files that it fixed.

You're looking for something easy and this isn't easy. It's a pain in the butt.

You may be able to generate a more readable file using this command:

findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt

The sfcdetails.txt file will be a lot shorter since a lot of the details and irrelevant entries have been removed.

0x1eef · May 2, 2015

It might be a wild guess, but you have monitor on HDMI. Now if you have Realtek drivers installed for sound, there was a problem several years ago about conflicting drivers. Something about passing sound over HDMI. I don't quite recall what driver was responsible for what sound, but can you uninstall Realtek drivers if you have those and check the system stability again?

TheSaltyStew · May 3, 2015

1LiquidPC :

I reformatted a couple of hours ago and crashed a few minutes ago, was just on desktop in a web browser, my speaker drivers apparently stopped working then my windows explorer process disappeared and i got a blue screen.

Minidump file.

Could it be motherboard failure?

1LiquidPC · May 3, 2015

Was it soon after a specific driver install, or were they all installed together for the most part(probably because of clean install). Maybe try another SFC /scannow and see what happens this time. Since it happened so soon after a format, I'd suspect a bad driver, UEFI setting, or hardware problem. Just have to try narrowing it down one at a time, plus you already tried alternate RAM and PSU, so that shouldn't be the cause. Did you try the CHKDSK, or s.m.a.r.t. software for your drives?

TheSaltyStew · May 3, 2015

1LiquidPC :

I was done installing drivers, I was done with everything pretty much. I was installing games on steam. What is smart software?

0x1eef · May 3, 2015

Usually SMART comes with SSD software and checks the health of a disk
http://en.wikipedia.org/wiki/S.M.A.R.T.

TheSaltyStew · May 3, 2015

0x1eef :

Alright well I used samsung's software for one of my ssd's the one that has my os on it, it says it's health is good. But I can't find any software for my pny optima. Is there just general ssd health check program? Or does it need to be from the manufacturer?

1LiquidPC · May 3, 2015

I would generally just be concerned w/ your OS drive ATM. If the BSODs/crashes are being caused by corruption, it's generally going to be the OS drive, unless your running software from another drive at the time. Are you currently running the 650Ti? I would run the hardware you were using before all these problems started for a starting point. Also, going back through the thread, it looks like you mentioned crashing during Prime95, and your PC seemed hot inside. What are your CPU idle/load temps like? Did you have to remove the cooler during your 970 upgrade? If your temps are high(you'll have to get a baseline number), you may want to remount cooler, and make sure the fins aren't clogged w/ dust and the CPU fan is spinning at the proper RPM range.

TheSaltyStew · May 3, 2015

1LiquidPC :

I'm on the 970 at the moment, cpu idle is about 30c, I didn't remove the cooler to put the 970 in. I personally don't think it's heat. Before I reformatted I took both sides of my case and ran box fans on either side on high when I was using the 650 and the 970, the 650 crashed once while playing kf2, and the 970 was in the computer when prime95 was going, I ran it two times one with the fans and one without, still crashed at the same point.

0x1eef · May 3, 2015

I reckon you've tried to investigate the Realtek-Nvidia driver conflict, but everything in vain, right?

I also assume your games are installed on either than PNY SSD or HDD. I'd start with unplugging various components to see if some of them and not the GFX card is causing the problem. Or better, unplug as much as you can, but leave 970 in. I think you should start with the storage. You should probably install your new PSU and RAM (mitigating possibility of aged caps in the old PSU). Since you wouldn't be able to run games if they are installed on different drives, I suggest Prime95 + Kombustor (or what people use for stressing the GPU? Some Uniengine?) for complex load.

0x1eef · May 3, 2015

Before going extreme disassembly & testing, check your mouse/keyboard drivers. Try to use some conventional keyboard & mouse for the tests.

Going bare minimum still will leave plenty of potential faulty points. Worst case scenario would be like this:
Fail on bare minimum: faulty processor, RAM, GPU, PSU, Mobo, primary storage, drivers.
Next: switch RAM. Crash: minus ram
Next: switch PSU. Crash: minus PSU
Next: switch GPU. Crash: minus GPU
Will leave us with either damaged mobo, processor or drivers.
Reapplying thermal interface will not solve problems with broken processor but on this step it won't hurt. Also this far into testing, there's a fat chance that's drivers problem. Clean reinstall with GFX drivers ONLY and stressing again. Crash here would probably confirm the worst: damaged equipment. Still the chance of faulty primary drive, though.

If there's no crash at the beginning, the problem is either drives or the bug is very nasty.

TheSaltyStew · May 3, 2015

0x1eef :

I've already switched ram, I crashed regardless.
I switched PSU, still crashed.
Tried both gpus, still crashed.
I've also reformatted, and I have yet to try a game because I've been a little busy but it already crashed once while I was just sitting on chrome watching a video, and later on after that I had a hell of a time getting the computer to boot, it kept saying that my hdmi had no signal, tried the mobo's hdmi connector, and both gpu's. I got lucky and it went through after leaving it powered off for a little while.

1LiquidPC · May 4, 2015

Are you using game new RAM again? If so, maybe try running memtest86. Seems odd your having POST issues now.

Four different BSODs, new 970, can't figure out whats wrong with computer, can't run any games.

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