A laptop a relative of mine owns suddenly shut off and now gets stuck in a boot loop when you attempt to turn it back on, persisting until one completely cuts off the power.
Upon booting you're shown the BIOS screen, but I am unable to boot into any diagnostic tools as it shuts off too quickly; same with trying to access the BIOS configuration menu.
Boot loop persists when attempting to run the laptop off of AC with battery removed.
It doesn't seem to be a problem with the HDD as I was able to use it without issue in my own machine.
There weren't any signs of a HDD failure, but felt I should try to rule it out anyway.
Moreover, I was able to get this laptop to boot just fine with a different HDD installed.
Not sure what's going on here, so any and all help/suggestions are appreciated. Since I was able to get the laptop to boot with a different HDD, I'll try to run some diagnostic tools later and let you know how it turns out.
Thank you.
Upon booting you're shown the BIOS screen, but I am unable to boot into any diagnostic tools as it shuts off too quickly; same with trying to access the BIOS configuration menu.
Boot loop persists when attempting to run the laptop off of AC with battery removed.
It doesn't seem to be a problem with the HDD as I was able to use it without issue in my own machine.
There weren't any signs of a HDD failure, but felt I should try to rule it out anyway.
Moreover, I was able to get this laptop to boot just fine with a different HDD installed.
Not sure what's going on here, so any and all help/suggestions are appreciated. Since I was able to get the laptop to boot with a different HDD, I'll try to run some diagnostic tools later and let you know how it turns out.
Thank you.