Specs:
AMD FX-9370 Eight-Core with corsair water cooling kit
990FXA-UD5 with BIOS version FCh flashed to it right now
Corsair 360GB SSD for OS
Other HDD's for games and media
G.SKILL Sniper 16GB DDR3 1600 Memory
Corsair AX1200i Power Supply
Two Gigabyte GTX 780 TI 3GB Video Cards
ASUS Blu-ray Burner
(System has never been overclocked in any way)
So here is what is going on. I built a new computer and it worked great for about 10 months, plus or minus a week or so. I got deployed and when I came back my wife said it would hang on the windows logo while booting my OS. I thought this would be a simple fix but I have found out that this is the hardest problem I have ever run into. As of right now I have no clue what to do next. I have looked all over the internet and this is a common problem for a lot of different systems with different parts and there have been no solutions that have worked for me and very few that worked for others.
So what did I do to try to solve the problem before asking for help:
My worst fear is that it was a hardware problem so I got another hard drive and put it in the system that had windows 7 already on it and it still would hang at the same spot, I took my SSD that had my OS on it and put it in another computer and it booted as normal as it should when not in its own system, I decided I wanted to do a clean install on the hard drive so I booted from my windows 7 disk while the hard drive was in my laptop and had no problems so it could not be the hard drive.
Next I thought it could be the Memory so I got a boot-able diagnostic tool called Memtest 86-V6 and ran over 90 hours of tests on my memory and every stick passed with flying colors, but just because I wanted to be sure I took each memory stick out and tested one at a time and made sure the system hung at the same place each time. It did so it could not be the memory. Wanted to add to my post, I was told to try messing with the frequency's so I did from 800 to 1600 Mhz and I didn't go higher because I don't overclock and unfortunately there was no change. In order to do this I had to disable secure boot so I could use UEFI with modified frequency but I did try to boot in Legacy with the secure boot on as well. I tried multiple BIOS settings trying to eliminate a majority of them with different frequency's. No luck always gets stuck right as the windows logo is about to come together with the 3 lights on the screen for windows 7, didnt try any other OS.
My next thought was overheating because the system had not run for a while maybe my water cooling unit dried up or something, checked in my BIOS and I tried to get it hot but couldn't get it over 38C. I don't think its that.
I read a lot of posts online that talked about this problem being related to voltage problems in their PSU or their CMOS battery so I thought there is only one way to be sure so I got another PSU, had the Rosewill Lightning 1300 and switched to the Corsair AX1200i and there were 0 changes. So my PSU cant be the problem.
I went ahead and fully installed the new PSU and cleaned out all the dust and reconnected all my cables to be sure there was not something loose causing this problem. Well that didn't work but my computer looks amazing and clean again and really good with the new PSU.
I read more posts and tried a bunch of different BIOS settings and tried all of these in different combinations such as:
- Secure Boot on and off
^Key Management enabled and disabled
^Custom secure boot mode (a lot of options for this which I have not tried all but here are some)
a. Internal FV -- Always enabled (only option)
b. Option ROM -- Allow execute, always execute as well as default which is disabled
c. Removable Media -- Allow execute, always execute as well as default which is disabled
d. Fixed Media -- Allow execute, always execute as well as default which is disabled
- CSM support on and off
- Different memory frequency's
- Legacy booting
- UEFI booting
- Legacy and UEFI booting together
- Profile 1 with X.M.P. enabled and disabled
- NumLock state on and off
- Windows 8 mode (have to be in windows 8 mode to disable Secure boot state or see the CSM option but I never messed with it the first time I installed windows 7 and just had it under other OS which I have also tried)
I have tried installing 4 different OS's trying almost all of the BIOS settings above in every which way and all of them fail at the loading screen in some way:
- Windows 7 disk 64 and 32 bit-- failed at logo screen every time (did get blue screen once but it went away to fast to really read it and that's when I ran my diagnostics on my memory but it had no problems)
- Windows 8 disk and flash drive to ensure it was not my disk drive -- sometimes fails at Logo screen and sometimes it gives me the Machine Exception error and also says windows will run something on my system and restart but it just becomes a loop or sits there for days. I tried looking up the error but every time I started to read I realized each person was not having the same problem as me. But I am still looking.
- Linux Mint 17.1 Cinnamon 64-bit -- tried a lot of the different options with this one and always freezes at some point, watched a bunch of videos on regular boot installations because I am not familiar with Linux and mine always freezes when it should either boot or do something else.
- Windows XP -- left it for last because I got further on this than anything else. I have almost started the install but it has been a while and things have changed so I am having a difficult time but it did load and continues to load and I will make a post if I get it installed. I am not sure what this means that I can get this far on this and nothing else?
Some other random stuff:
- Changed CMOS battery
- Flashed the BIOS to newest version FCh
- Unplugged everything that is not necessary accept my second video card
The only hardware issues that are possible at this point are the CPU and motherboard and I am working on getting a boot-able tool to test the CPU but I am not sure how to test the motherboard, need ideas on this if there is a way. As far as the BIOS goes I have not changed any voltage settings and am not really sure what the proper setting is for each so if there was a problem there I would not see it without help.
I'm stumped I need your help!! I have tried so many things that I'm sure i have left something out.
Thanks in advance.
AMD FX-9370 Eight-Core with corsair water cooling kit
990FXA-UD5 with BIOS version FCh flashed to it right now
Corsair 360GB SSD for OS
Other HDD's for games and media
G.SKILL Sniper 16GB DDR3 1600 Memory
Corsair AX1200i Power Supply
Two Gigabyte GTX 780 TI 3GB Video Cards
ASUS Blu-ray Burner
(System has never been overclocked in any way)
So here is what is going on. I built a new computer and it worked great for about 10 months, plus or minus a week or so. I got deployed and when I came back my wife said it would hang on the windows logo while booting my OS. I thought this would be a simple fix but I have found out that this is the hardest problem I have ever run into. As of right now I have no clue what to do next. I have looked all over the internet and this is a common problem for a lot of different systems with different parts and there have been no solutions that have worked for me and very few that worked for others.
So what did I do to try to solve the problem before asking for help:
My worst fear is that it was a hardware problem so I got another hard drive and put it in the system that had windows 7 already on it and it still would hang at the same spot, I took my SSD that had my OS on it and put it in another computer and it booted as normal as it should when not in its own system, I decided I wanted to do a clean install on the hard drive so I booted from my windows 7 disk while the hard drive was in my laptop and had no problems so it could not be the hard drive.
Next I thought it could be the Memory so I got a boot-able diagnostic tool called Memtest 86-V6 and ran over 90 hours of tests on my memory and every stick passed with flying colors, but just because I wanted to be sure I took each memory stick out and tested one at a time and made sure the system hung at the same place each time. It did so it could not be the memory. Wanted to add to my post, I was told to try messing with the frequency's so I did from 800 to 1600 Mhz and I didn't go higher because I don't overclock and unfortunately there was no change. In order to do this I had to disable secure boot so I could use UEFI with modified frequency but I did try to boot in Legacy with the secure boot on as well. I tried multiple BIOS settings trying to eliminate a majority of them with different frequency's. No luck always gets stuck right as the windows logo is about to come together with the 3 lights on the screen for windows 7, didnt try any other OS.
My next thought was overheating because the system had not run for a while maybe my water cooling unit dried up or something, checked in my BIOS and I tried to get it hot but couldn't get it over 38C. I don't think its that.
I read a lot of posts online that talked about this problem being related to voltage problems in their PSU or their CMOS battery so I thought there is only one way to be sure so I got another PSU, had the Rosewill Lightning 1300 and switched to the Corsair AX1200i and there were 0 changes. So my PSU cant be the problem.
I went ahead and fully installed the new PSU and cleaned out all the dust and reconnected all my cables to be sure there was not something loose causing this problem. Well that didn't work but my computer looks amazing and clean again and really good with the new PSU.
I read more posts and tried a bunch of different BIOS settings and tried all of these in different combinations such as:
- Secure Boot on and off
^Key Management enabled and disabled
^Custom secure boot mode (a lot of options for this which I have not tried all but here are some)
a. Internal FV -- Always enabled (only option)
b. Option ROM -- Allow execute, always execute as well as default which is disabled
c. Removable Media -- Allow execute, always execute as well as default which is disabled
d. Fixed Media -- Allow execute, always execute as well as default which is disabled
- CSM support on and off
- Different memory frequency's
- Legacy booting
- UEFI booting
- Legacy and UEFI booting together
- Profile 1 with X.M.P. enabled and disabled
- NumLock state on and off
- Windows 8 mode (have to be in windows 8 mode to disable Secure boot state or see the CSM option but I never messed with it the first time I installed windows 7 and just had it under other OS which I have also tried)
I have tried installing 4 different OS's trying almost all of the BIOS settings above in every which way and all of them fail at the loading screen in some way:
- Windows 7 disk 64 and 32 bit-- failed at logo screen every time (did get blue screen once but it went away to fast to really read it and that's when I ran my diagnostics on my memory but it had no problems)
- Windows 8 disk and flash drive to ensure it was not my disk drive -- sometimes fails at Logo screen and sometimes it gives me the Machine Exception error and also says windows will run something on my system and restart but it just becomes a loop or sits there for days. I tried looking up the error but every time I started to read I realized each person was not having the same problem as me. But I am still looking.
- Linux Mint 17.1 Cinnamon 64-bit -- tried a lot of the different options with this one and always freezes at some point, watched a bunch of videos on regular boot installations because I am not familiar with Linux and mine always freezes when it should either boot or do something else.
- Windows XP -- left it for last because I got further on this than anything else. I have almost started the install but it has been a while and things have changed so I am having a difficult time but it did load and continues to load and I will make a post if I get it installed. I am not sure what this means that I can get this far on this and nothing else?
Some other random stuff:
- Changed CMOS battery
- Flashed the BIOS to newest version FCh
- Unplugged everything that is not necessary accept my second video card
The only hardware issues that are possible at this point are the CPU and motherboard and I am working on getting a boot-able tool to test the CPU but I am not sure how to test the motherboard, need ideas on this if there is a way. As far as the BIOS goes I have not changed any voltage settings and am not really sure what the proper setting is for each so if there was a problem there I would not see it without help.
I'm stumped I need your help!! I have tried so many things that I'm sure i have left something out.
Thanks in advance.