Front panel headphone jack working incorrectly

Namaskard

Reputable
Mar 10, 2014
4
0
4,510
Hello,

So this morning I plugged my headphones into my front panel headphone jack & when I watched a video, it seemed all I was hearing was the background sounds & music, and no dialogue. When I went into the speakers properties for the headphones, the jack information registered the front panel, & five of the back panel jacks as operating under the one setup. I only have my headphones plugged in at the front, and a set of stereo speakers plugged into the back green input.

http://i.imgur.com/Tg4Rxfp.png This image shows my current setup

I had a couple of usb cables reaching across a room the night before that someone almost tripped over and yanked at the front panel, so I thought there could be an issue with the internal cables from the front panel to the motherboard, but I don't think it could be the problem since I'm hearing some sounds & I would have thought I'd be hearing none at all if it was a cabling problem.

I've tried Windows troubleshooting, but it couldn't come up with a response, and I've tried reinstalling Realtek HD Audio but neither option solved anything. Does anyone have any suggestions or experience with something like this?
 
Solution

Is the front audio motherboard connector in properly? Have you tried removing it and putting it back in?

Namaskard

Reputable
Mar 10, 2014
4
0
4,510


It's happening with any headphones I plug into the front headphone input. If I plug headphones into the back input, the audio is fine.
 

Is the front audio motherboard connector in properly? Have you tried removing it and putting it back in?
 
Solution

Namaskard

Reputable
Mar 10, 2014
4
0
4,510
I removed the case's front panel & inspected the cable running the headphone & mic from the case to the motherboard - turns out it was hanging by a thread from where it connects to the front panel. Used some tweezers to squeeze the cable back into place & it all works!
 

I'm glad the issue is now fixed :)