Windows 8.1 Preparing Automatic Repair help

Dalorion1

Reputable
May 4, 2015
2
0
4,510
I recently purchased a nice gaming computer with windows 8.1 pre installed onto it. Everything was perfect until I booted it up one day and it showed the windows logo and below it saying "Preparing Automatic Repair". I could not get it into the advanced settings from that menu and it was just stuck on that windows logo screen, and it wasn't looping like the other people who had this problem. PLEASE HELP! The last day to return it is tomorrow and I would like to figure this out for myself.
I do have the DVD for windows 8.1 64bit and my product key and all of that.
 

Dalorion1

Reputable
May 4, 2015
2
0
4,510


How do you do a fresh windows install? I don't care if the files within the computer are lost. The programs on there are easy to re-install.