I am working on a Lenovo IdeaCentre running Windows 8. It is also set up with dual monitors using an added video card. Yesterday, the computer would not boot up. It powered on, the hard drive spun up, but nothing appeared on either of the monitors. They both seemed to be getting no signal, but after testing I determined that both worked on another computer.
I took the video card out and tried using one of the monitors with the integrated video. This time, the monitor worked, because when I powered on the computer, the "lenovo" logo came up. However, it never POSTed, and never gave me an option to get into the BIOS. The logo sat there for a couple minutes, and finally an error came up with the message, "Error 1962: No operating system found". I tried swapping SATA cables, but same thing. I Googled this error code and it appears to be common with Lenovo systems. However, most suggestions were to modify a setting in the BIOS, which I can't get to.
I suspected the motherboard, but I decided to go ahead and take the hard drive out and plug it up to another computer using my SATA to USB adapter and copy off the documents. When I plug it up, however, it's like it's not even there. It doesn't show up in Computer, and it's not in device manager. The hard drive doesn't work in a known-good computer and would not even show up in the BIOS, but by the same token, a known-good hard drive doesn't work in the computer.
Does this sound like a faulty hard drive and a faulty motherboard?
I'm kind of at a loss as to what to try next.
I took the video card out and tried using one of the monitors with the integrated video. This time, the monitor worked, because when I powered on the computer, the "lenovo" logo came up. However, it never POSTed, and never gave me an option to get into the BIOS. The logo sat there for a couple minutes, and finally an error came up with the message, "Error 1962: No operating system found". I tried swapping SATA cables, but same thing. I Googled this error code and it appears to be common with Lenovo systems. However, most suggestions were to modify a setting in the BIOS, which I can't get to.
I suspected the motherboard, but I decided to go ahead and take the hard drive out and plug it up to another computer using my SATA to USB adapter and copy off the documents. When I plug it up, however, it's like it's not even there. It doesn't show up in Computer, and it's not in device manager. The hard drive doesn't work in a known-good computer and would not even show up in the BIOS, but by the same token, a known-good hard drive doesn't work in the computer.
Does this sound like a faulty hard drive and a faulty motherboard?
I'm kind of at a loss as to what to try next.
Facebook
Twitter
Instagram