Large number of load/unload cycles: Should I replace the drive?

los frijoles

Honorable
Jun 12, 2012
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10,510
I had my computer ask me to manually run fsck today for the first time since I got it about 3.5 years ago. My setup is:

OS: Arch Linux (not that it's that relevant to the question)
Disk: WD WD10EARX (WD Green) 1TB hard drive
Partition type: ext4

I'm not entirely sure what caused the need for fsck, but it apparently was bad enough that I needed to tell it to fix about 50 items (bad inodes, incorrect bitmap things, etc). I then ran smart and got the following:

Code:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0027   117   111   021    Pre-fail  Always       -       7125
  4 Start_Stop_Count        0x0032   098   098   000    Old_age   Always       -       2436
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   087   087   000    Old_age   Always       -       10137
 10 Spin_Retry_Count        0x0032   100   100   000    Old_age   Always       -       0
 11 Calibration_Retry_Count 0x0032   100   100   000    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   098   098   000    Old_age   Always       -       2421
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       233
193 Load_Cycle_Count        0x0032   134   134   000    Old_age   Always       -       200727
194 Temperature_Celsius     0x0022   112   104   000    Old_age   Always       -       35
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   200   200   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   198   000    Old_age   Always       -       20
200 Multi_Zone_Error_Rate   0x0008   200   200   000    Old_age   Offline      -       0

The two numbers that have me wondering are the Load_Cycle_Count and the Power_On_Hours. While 10,000 hours isn't a terrible number for a hard drive, the 200,000 load cycles has me nervous. Until about a year ago, the drive was having issues hanging up every 7-9 seconds and that number went up quite quickly (I believe linux touches the drive every couple of seconds, but the power saving "feature" of the wd drive is that it hangs up when nobody touches it after a couple seconds...so it would hang up, get touched, hang up, get touched, etc). I then used some dos wd tool that modified the timeout so that this wouldn't happen as often and it has stayed about the same.

I read somewhere that the designed number of head load cycles was 300,000 for WD Green drives. My question is: Is my drive near death right now?

I've only ever had hard drives fail from temperature and such and since this one has lasted this long, it's likely that any manufacturing defect will not cause it to fail.
 
Solution
Hey there, los frijoles!

I'm sorry to hear about your issues with the WD Green drive. The excessive amount of load/unload cycles definitely sounds concerning, especially if you've had the drive for a short period of time. My guess is you could continue using the drive as you wish, however a backup of all the data that's on it is a must. Unfortunately, with mechanical hard drives, nobody can actually predict its lifespan.
If you are not pleased with the performance of the HDD, I strongly recommend checking your warranty here: http://products.wdc.com/support/kb.ashx?id=TNKzmy
If the drive is still covered, you should definitely contact our tech support and send an RMA request to get a replacement.
WD Tech Support contacts...
Hey there, los frijoles!

I'm sorry to hear about your issues with the WD Green drive. The excessive amount of load/unload cycles definitely sounds concerning, especially if you've had the drive for a short period of time. My guess is you could continue using the drive as you wish, however a backup of all the data that's on it is a must. Unfortunately, with mechanical hard drives, nobody can actually predict its lifespan.
If you are not pleased with the performance of the HDD, I strongly recommend checking your warranty here: http://products.wdc.com/support/kb.ashx?id=TNKzmy
If the drive is still covered, you should definitely contact our tech support and send an RMA request to get a replacement.
WD Tech Support contacts: http://products.wdc.com/support/kb.ashx?id=dobiJi
How to RMA your product: http://products.wdc.com/support/kb.ashx?id=wTfJPk

Better safe than sorry, right?
Hope I was helpful!
SuperSoph_WD
 
Solution