- May 7, 2015
- 4
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Hi I have a Western Digital world book 1Tb NAS, that has stopped working.
The light does not even power up.
I removed the HDD and connected to PC with SATA cable and power.
The disk does not come up on 'My computer', but does in Device Manager and Disk Management.
In Disk Management, can see all its partitions, but labelled as Healthy (unknown partition).
I cannot assign volume label, as only option on right-click is to 'Delete partition"
Have run CHKDSK: can see disk from 'list disk' but not if 'list volume'.
I assume there is a fault with Hdrive. what is best free software to fix, or if need to recover data?
The light does not even power up.
I removed the HDD and connected to PC with SATA cable and power.
The disk does not come up on 'My computer', but does in Device Manager and Disk Management.
In Disk Management, can see all its partitions, but labelled as Healthy (unknown partition).
I cannot assign volume label, as only option on right-click is to 'Delete partition"
Have run CHKDSK: can see disk from 'list disk' but not if 'list volume'.
I assume there is a fault with Hdrive. what is best free software to fix, or if need to recover data?
I'm not sure you will be able to access the data through Windows by plugging it internally. NAS drives use a different file system. I'd recommend contacting one of our data recovery partners, since they would be your best chance at getting your data back. Here's a list you can refer to: 
You must have been taking good care of the NAS, 7 years is a long time, indeed! I guess the WD My Cloud Mirror would be a good substitute for the failed My Book World! I'm using the same My Cloud Mirror at home, configured in RAID 1 for double protection and I'm pretty satisfied with the streaming, performance and fast remote access. 
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