- May 7, 2015
- 12
- 0
- 18,510
Hello. Hopefully this has not been asked before but I could not find anything that helped when I searched the forums.
I have a newish (about 2 months) Toshiba 500GB Canvio Slim II that worked fine when I got it. I used the programs to back up my computer and everything. I don't care about the files because my computer is fine, but my external hard drive will not work at all.
What I've noticed: It does not show up under my computer and it has no letter assigned. It is Disk 1 in disk management but it is unallocated and is not initialized. If I try to initialize it I chose the master option (can't remember what it is called) and I get a CRC error. I have used the diskpart commands that I found online but I cannot delete the partition either. Because it has no letter assigned I cannot even do dskchk.
I really appreciate any help you guys can give me. This is driving me crazy.
I have a newish (about 2 months) Toshiba 500GB Canvio Slim II that worked fine when I got it. I used the programs to back up my computer and everything. I don't care about the files because my computer is fine, but my external hard drive will not work at all.
What I've noticed: It does not show up under my computer and it has no letter assigned. It is Disk 1 in disk management but it is unallocated and is not initialized. If I try to initialize it I chose the master option (can't remember what it is called) and I get a CRC error. I have used the diskpart commands that I found online but I cannot delete the partition either. Because it has no letter assigned I cannot even do dskchk.
I really appreciate any help you guys can give me. This is driving me crazy.
It is good that you don't really need the data stored on the drive.
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