My hp compaq laptop will not restart, I tried to do system recovery as it was running slow and it failed half way through. No

Toggle sidebar Toggle sidebar
S

Sophiebrownlee

Reputable
May 7, 2015
1
0
4,510
Basically, it was running slow so I tried system recovery, it failed half way and now it won't even boot. It says Ctrl alt delete to restart (hard disk error), but when I do it it keeps going back to the same screen with this message.
 
Solution
Phillip Corcoran
"Hard disk error" typically means the hard drive is faulty, in which case you need to replace it with a new one.
To double-check that the HDD has failed, you can test it from a bootable CD.

On a working PC which has a CD burner:

Download the DFT CD Image from here: https://www.hgst.com/support/downloads/legacy-downloads#DFT

Then install IMGBurn from here: http://filehippo.com/download_imgburn

Use IMGBurn to create a CD (use a blank CD-R) from the DFT CD Image.

Then boot your faulty laptop from that CD to test the HDD (use the Long test, not the Short one).
Sort by date Sort by votes
Phillip Corcoran

Phillip Corcoran

Titan
Moderator
Sep 7, 2013
25,977
859
120,140
"Hard disk error" typically means the hard drive is faulty, in which case you need to replace it with a new one.
To double-check that the HDD has failed, you can test it from a bootable CD.

On a working PC which has a CD burner:

Download the DFT CD Image from here: https://www.hgst.com/support/downloads/legacy-downloads#DFT

Then install IMGBurn from here: http://filehippo.com/download_imgburn

Use IMGBurn to create a CD (use a blank CD-R) from the DFT CD Image.

Then boot your faulty laptop from that CD to test the HDD (use the Long test, not the Short one).
 
Upvote 0 Downvote
Solution
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom