Hey guys,
my wife's laptop kept receiving an error message everytime she started her computer, something along the lines of "There was a problem starting c:\Users\Amber\AppData\Local\ARCADE~1\CATHEL~1.DLL The specified module could not be found." I followed some instructions online, used Autoruns and deleted what was causing the error. However, I made a huge mistake and deleted a couple other files that said File Not Found, along with the CATHEL~1.DLL. I guess I got trigger happy and thought, if this one File Not Found is causing an error, maybe I should delete a few more.
Anyways, now when the computer starts up, there's two windows that pop up for just a second and the computer restarts immediately. It loops like this to no end. I was finally able to take a picture of the error messages, which I've attached.
Oh, I should say I can start the computer in safe mode without it restarting and I've tried restoring the system to an earlier point and that doesn't resolve the issue.
How should I take care of this?
my wife's laptop kept receiving an error message everytime she started her computer, something along the lines of "There was a problem starting c:\Users\Amber\AppData\Local\ARCADE~1\CATHEL~1.DLL The specified module could not be found." I followed some instructions online, used Autoruns and deleted what was causing the error. However, I made a huge mistake and deleted a couple other files that said File Not Found, along with the CATHEL~1.DLL. I guess I got trigger happy and thought, if this one File Not Found is causing an error, maybe I should delete a few more.
Anyways, now when the computer starts up, there's two windows that pop up for just a second and the computer restarts immediately. It loops like this to no end. I was finally able to take a picture of the error messages, which I've attached.
Oh, I should say I can start the computer in safe mode without it restarting and I've tried restoring the system to an earlier point and that doesn't resolve the issue.
How should I take care of this?
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