Blue Screen When Updating Graphics Card/Shadow Play

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jefflongo

Reputable
Jul 11, 2014
7
0
4,510
First of all my specs are these:

i5 4690k
Gigabyte GA-Z97M-D3H
8 GB DDR3-1600 RAM
EVGA GTX 970 4GB Superclocked ACX 2.0
Thermaltake TR2 430W PSU

I had replaced my old Radeon 7770 with this 970, which I never had problems with. I made sure all the drivers from the old GPU were fully uninstalled and the registry stuff was taken care of. However, every time I get a graphics driver update or try to use the shadowplay feature, my computer bluescreens. It will bluescreen about half way into the driver update, yet strangely the update is completed. So I'm using the latest driver. Shadowplay will bluescreen immediately. I have no idea what the issue is. I thought maybe I didn't have enough wattage, but I can play BF4 on ultra for hours with no issues. Anyone know what's up or how I can fix this?
 
Solution
J
be sure to update your BIOS or reset it to defaults. It will rebuild the database of hardware interrupts and DMA channels that it then sends to windows. if you don't do this windows will think it has two graphics cards. one that is not working and another that it detected and configured but the BIOS does not know about. (strange problems until you reset or update the BIOS)

Also, nvidia shadowplay really depends on a updated ethernet driver, bugs in old ethernet drivers just tend to bog it down until your driver stops responding.. I just turn off the shadowplay because I don't use it.



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J

jefflongo

Reputable
Jul 11, 2014
7
0
4,510

I first manually uninstalled the driver, then deleted anything left over having to do with AMD. I used a program called driver sweeper after that.
 
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johnbl

Polypheme
Nov 4, 2012
10,072
185
67,090
be sure to update your BIOS or reset it to defaults. It will rebuild the database of hardware interrupts and DMA channels that it then sends to windows. if you don't do this windows will think it has two graphics cards. one that is not working and another that it detected and configured but the BIOS does not know about. (strange problems until you reset or update the BIOS)

Also, nvidia shadowplay really depends on a updated ethernet driver, bugs in old ethernet drivers just tend to bog it down until your driver stops responding.. I just turn off the shadowplay because I don't use it.



 
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