Random restarts when playing games Windows 8.1

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sgtflint100

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May 8, 2015
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So ive tried looking around on forums, but without any luck, and this problem seems to be happening to me at all kinds of games. old new doesn't make a differents. I am actually able to play a game for a few hours until the problem happens, but it is really random. fx. sometimes i only have this problem once for days. but at other times the process seems to repeat itself after ive succesfully restarted the computer/game and started playing. Note that normally when this problem happens at this rate the problem repeats after between a 1 to 10 minute playtime. it simply keeps me off getting good drops from diablo 3 sometimes. which is a common problem for this game and my experience.

ive also checked my event viewer log errors which leads me to think that these are pretty normal under these conditions but i will list them anyway.
After a random restart :
Kernel PnP 219 (212)
ICSTAgent 1000
Kernel power 41
Event Log 6008

and a few minutes after these logs appears
Load perf 3011
Load perf 3012
Load perf 3012

My computers specification is:

Asrock z97 pro4
Intel i7 4790k 4Ghz
MSI Radeon R9 290X GAMING 8G
Corsair H75 Hydro Series CPU cooler
Linkworld diamond power supply lpz26-800w
and then im running windows 8.1 64bit

Anything else ask right away. I really would apreciate some help.




 
Solution
gferrin2012
Hey buddy, I can only tell you what I would do, and that would be to get a new psu. I cannot say that is the problem, but I am kinda funny on those power supply things, you have a lot riding on it (pretty much the whole system). The psu is, perhaps, the most critical part as it can take out the whole shabang. Blackbird71 recommended the xfx pro series to me quite a while ago when I was doing a high end build, and I never had any issues, in fact that is what I tell people to get. I know, I know, there is a ton of great psu's out there and I will probably get 50 responses on why one is better then the other. You definitely seem to know what you are doing, and this is only a recommendation of what I would do.
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gferrin2012

gferrin2012

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Jun 3, 2013
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Yeah, I kind of thought so. Now, this is going to be a fun one. The first item to check, of course, is the P.S.U. Again, obviously, it is more then adequate for your set up, but your symptoms are spot on with a failing psu. Second, are you overclocking, if so, reset to default. In fact set everything to default if need be.
Now, run memtest, this will eliminate your ram as a culprit. Install, hwmonitor, this will check your temps. I work with computers quite a bit and have found at times it is not a big deal to start eliminating the usual suspects, I have a spare 1000w psu we keep at shop just to verify in these type of cases, but I understand sometimes this is not possible for most people. The good news is, like it or not, windows 8.1 is pretty damn stable. Very few software issues that cannot be addressed with a little time on google.
 
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sgtflint100

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Well i have recently just updated my computer to the current GPU/CPU and motherboard, therefore i chose NOT to OC because i think the 4790k has more than egnough "willpower" than my older cpu, so everything is set to default allready
The PSU i have though has stayed as it is. I remember when i bought the psu that the co-woker at the place said that it wasn't any good psu, but it certainly gave the required amounts of watts that i needed back then. but now it is almost at its limit as the GPU itself requires 750 watt on its own. Something to be noted is that i did OC my old CPU, and at that point i had various bsod's, and nother thing which should be noted is that i use converter power cables to get the last 1x6 pin

I can also conclude that none of my hardware jumps to anywhere a critical temperature since i allready have open hardware
 
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gferrin2012

gferrin2012

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Jun 3, 2013
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Hey buddy, I can only tell you what I would do, and that would be to get a new psu. I cannot say that is the problem, but I am kinda funny on those power supply things, you have a lot riding on it (pretty much the whole system). The psu is, perhaps, the most critical part as it can take out the whole shabang. Blackbird71 recommended the xfx pro series to me quite a while ago when I was doing a high end build, and I never had any issues, in fact that is what I tell people to get. I know, I know, there is a ton of great psu's out there and I will probably get 50 responses on why one is better then the other. You definitely seem to know what you are doing, and this is only a recommendation of what I would do.
 
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Solution
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sgtflint100

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May 8, 2015
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Thank you, but i think i have just estimated the problem, i am not enterily sure though.
fact for a few days ago i did update my Gpu driver to an amd beta, which sometimes tends to mess with your stability a little bit. Another thing is that i am running on an old hd tv screen which i have problems with finding the correct resolution too, as in the screen is set to 16x19 and the computer is also, but still doesn't match the screens frame completely. So i had to scale it within my Amd configs. So during our conversations here i werent able to run world of warcraft at all, the closest i got was loging onto my character and then get restarted on. so i thought to my self, what if it could be my screen which is the problem, so i turned on another monitor and to my suprise i dindt have the problem here. Maybe it could be my PSU too, and i will probably ask one of my friends if i can borow his for testing, and bring back the results here

As for the monitors is named:
Not succesfull moniter - LED, Prosonic PS24D121, 24"
succefull screen is - 32" HD READY 1080P LCD-TV 32LH3000
 
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gferrin2012

gferrin2012

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Yes, this was kind of big news when haswell was first introduced. Have not heard much about it lately as it seems to have been addressed by most psu manufactures. I see xfx was ok..ha, just messin' with ya..intermittent issues have been a pain since they found an actual bug in one of the first computers built in 1947 at Harvard. So, don't feel left out. Let's see if it was your driver issue. This still does not mean I would overlook getting a psu when it is convenient..just saying..
 
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sgtflint100

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yeah i updated my drivers, that did nothing, and then i bunked down anti-alaising which did the trick. but seems to be temporaly fixing it. It may just be my PSU which is the problem.
 
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sgtflint100

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So far i havent tried with a new psu, but ive only had one crash since, and that was in diablo 3. Just happend to run with alot of mages who blows the fps pretty much, so i think it is a psu i need. lets see ill probably get a new one next month and hope it will do the trick.
 
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liamwalby

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To me It sounds like a PSU problem, Have you Overclocked any of your components? because if you have then you may be drawing too much power for the PSU to handle.
 
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gferrin2012

gferrin2012

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Well, again, let me be very specific. I cannot say that it will fix the issue. For me, if there is even a question of a P.S.U, I recommend a new one. I am to old to hunt ghosts in the machine when there is a "off" brand psu in the unit and it seems suspect. I have all the testers and gizmo's which work great for an out and out failure, but in the case of intermittent bsod's, bogus restarts, freezes and the likes and all tests good, you have to make an educated decision. Now this decision is up to you. I can only tell you what I would do my friend. Besides, a good indication is when your friend said it was "no good". Post back when you get one. I am not here for the best solution crap, if this fixes your issue you are the one who deserves it by learning, and doing the footwork young man.
 
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sgtflint100

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no i havent overclocked any of my hardware :)

 
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liamwalby

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You would probably find it is the PSU that's causing the problem. Just make sure to get a PSU from a reputable manufacturer and is high enough to handle your system under heavy load, I would probably suggest a 750w or higher but that's up to you.
 
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sgtflint100

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Ive now gotten my self a brand new gold corsair 1000 watts psu which ive checked up, and according to the info i found it was haswell ready as mentioned in the link
http://techreport.com/review/24897/the-big-haswell-psu-...
as for the results i can only say it worked quite beautifully. i been playing (The witcher 3) on ultra settings for two hours now without any crashes, which before the psu upgrade turned me down in the matter of 10 seconds.
 
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